Help & Account

Billing and Pricing FAQ

Updated 2026-08-17·17 min read

Overview

This page answers the billing and pricing questions Taskade users ask most. Here you can compare plans, see how AI credits work, switch billing cycles, manage seats, find invoices, and handle anything to do with your subscription. If you hold an LTD or AppSumo lifetime deal, this is the right page for you too. Your answers are below.

TL;DR: Taskade has a Free plan plus five paid tiers, with paid plans starting at $10/month billed annually. Every plan includes Taskade Genesis, AI agents, automations, 100+ bidirectional integrations, and 15+ frontier models from OpenAI, Anthropic, Google, and open-weight providers. Compare tiers on the Pricing Page or Plan Matrix. Switch plans or billing cycles anytime, and AI credits scale with your tier.

Compare the plans at a glance

Pick the plan that fits how you work today. You can move up or down anytime, so start small and grow into more credits, more seats, and advanced features as you need them. Every paid tier unlocks higher AI credit allowances, more members, and capabilities like custom domains and single sign-on. Taskade Genesis, the prompt-to-app builder, is included on every plan, including Free.

Taskade Genesis is included in all plans. Build full-stack apps, deploy AI agents, and automate workflows. All powered by AI credits included in your plan. See the Taskade Genesis FAQ for more details.

Plan Price (Annual) AI Credits Members Best for
Free $0 Starter pool 2 Trying Taskade and building your first app
Pro ⭐ $10/mo More 10 Growing teams that ship regularly
Business $25/mo High Unlimited Teams that need custom domains and member sign-in
Max $100/mo Maximum Unlimited Heavy AI usage and large workspaces
Enterprise $250/mo Maximum Unlimited Organizations that need compliance review, dedicated support, and custom limits

Note: Visit the Pricing Page for a complete feature comparison, or see Plan Matrix for a side-by-side breakdown.

For what each tier includes, read Premium Plans. To see what you get at $0, read the Free Plan guide.

Choose annual or monthly billing

Pick the billing cycle that fits your budget. Annual billing gives you the lowest price per month and one clean charge per year. Monthly billing costs a little more per month but gives you flexibility to pause sooner. You can switch cycles anytime from your billing settings.

Billing option What it means Good when
Annual One charge per year at the lowest monthly rate You know you will use Taskade all year and want the best price
Monthly A smaller charge every month at a slightly higher rate You want to try a paid tier without a year-long commitment
Switch cycles Move between annual and monthly anytime Your needs change and you want to adjust
Auto top-up (paid plans) Buy extra AI credits automatically when your balance hits zero You never want AI work to pause mid-task

Marketing prices on this page show the annual rate, which is the lowest. Note that the legacy Starter plan, kept for existing subscribers, is annual-only; Pro, Business, Max, and Enterprise all offer monthly and annual billing. To start or change a plan, see Upgrade to Premium.

Understand how AI credits work

AI credits power every AI feature in Taskade: app building, AI agents, automations, chat, and image generation. Credits are consumed each time the AI processes a request. The cost depends on the model you pick and how complex the task is. Lighter models cost fewer credits, so you can stretch your allowance by choosing them for simple jobs.

Your monthly credits reset on your billing anchor date, the day you first subscribed or last renewed. If you started your plan on the 14th, your credits refresh on the 14th every month. You can watch your usage anytime on the Usage page.

Note: See Taskade AI Usage for how many credits each action costs and how to stretch them further.

Non-AI features keep working even if your AI credits run low. Your projects, all 9 project views, real-time sync, and non-AI automations stay available. Only AI actions pause until your credits refresh or you add more.

Manage your subscription

You stay in control of your plan. Switch tiers, change your billing cycle, update your card, or cancel anytime from one place. Changes take effect right away or at your next renewal, depending on what you pick.

  1. Go to Settings → Billing.
  2. Click Manage Subscription.
  3. Choose to upgrade, downgrade, switch billing cycle, or cancel.
  4. Confirm. Your new plan or cycle is reflected on your next charge.

If a renewal payment ever fails, a recovery banner appears at the top of your workspace with a one-click link to update your card. Your plan stays active during a short grace window, so you have time to fix the payment without losing access.

Note: For a full walk-through, see Upgrade to Premium and Manage Your Subscription.

Verify your billing setup

Run this quick checklist after you upgrade, switch cycles, or update payment. It tells you what to look for and where to fix it.

Check Where to look If something is off
Correct plan is active Settings → Billing Sign out and back in to refresh your session
Billing cycle is right Settings → Billing Switch cycles under Manage Subscription
Card on file is current Settings → Billing Update your payment method
AI credits refreshed Usage Check your anchor date, or add a credit pack
Invoice or receipt Settings → Billing → invoices Contact support with your Stripe receipt
New features unlocked The relevant feature in-app Wait up to 2 minutes for Stripe, then re-check

If your plan still shows the old tier after 5 minutes, contact support with your Stripe receipt and we will sort it out.

Common Questions

How do AI credits work?

AI credits power every AI feature in Taskade: app building, AI agents, automations, chat, and image generation. Credits are consumed each time the AI processes a request. The cost depends on the model you pick and how complex the task is. Lighter models cost fewer credits, so you can choose them for simple jobs and stretch your monthly allowance further. Credits reset on your billing anchor date. Watch your usage on the Usage page, and see Taskade AI Usage for the per-action cost.

Can I switch plans anytime?

Yes. Upgrade, downgrade, or change your billing cycle anytime from Settings → BillingManage Subscription. Upgrades take effect right away. Downgrades take effect at your next renewal, so you keep the higher tier through the cycle you already paid for. Your projects, members, and data stay exactly where they are when you move between plans. See Upgrade to Premium.

Is my billing secure?

Yes. All payments run through Stripe, a trusted global payment provider. Taskade never stores your full card number. Stripe handles the card details and encrypts every transaction. Credit pack purchases also appear in your workspace activity log for audit tracking, so you always have a record of what was charged.

What payment methods work?

You can pay with all major credit cards, Apple Pay, Google Pay, and more through Stripe. To start or change a plan, see Upgrade to Premium.

Annual or monthly billing?

Pick annual to pay the lowest rate per month with one charge per year. Pick monthly if you want flexibility and a shorter commitment, for a slightly higher rate. You can switch between the two anytime. Note that the legacy Starter plan, kept for existing subscribers, is annual-only; every other paid plan offers both monthly and annual billing. The prices on this page show the annual rate.

How do I manage team seats?

Add or remove members from your workspace settings. Free includes 1 member, Pro includes 10, and Business, Max, and Enterprise include unlimited members. AI usage is metered in credits, not seats, so adding a teammate does not change your credit cost on its own. See Invite Members and Roles & Permissions for how seats and the 7 role levels work.

Where are my invoices?

Open Settings → Billing to view and download every invoice and receipt. Each charge from Stripe also arrives by email. Keep your Stripe receipt handy if you ever need to contact support about a charge.

Can I change or pause my plan?

You can cancel anytime from your account settings:

  1. Go to Settings → Billing.
  2. Scroll to the bottom of the page and click Cancel Subscription. It is a small text link, not a button.

Your plan stays active until the end of the cycle you already paid for, so you keep access until then. After that you move to the Free plan and keep your projects. See Cancel Subscription for the full walk-through and the Terms of Service for the billing terms.

Do my apps keep running?

Yes. Your projects, all 9 project views, real-time sync, and non-AI automations keep working. Only AI actions pause until your credits refresh on your anchor date or you add more. Your published Taskade Genesis apps stay live.

What plans does Taskade offer?

Taskade offers a Free plan plus five paid tiers for individuals, small teams, growing organizations, and enterprises, with paid plans starting at $10/month billed annually. Every paid tier unlocks higher AI credit allowances, more members, and advanced features like custom domains and single sign-on. Taskade Genesis is included on every plan, including Free. Visit the Pricing Page for a full feature comparison, or see Plan Matrix.

Do you offer discounts?

Yes. Discounts are available for students, startups, nonprofits, and educational institutions. Contact us for details.

Is there a referral program?

Yes. Join the Affiliate Partnership Program and earn up to 50% lifetime commission on each upgrade. Learn more and become a partner.

Is Taskade AI free?

Yes. The Free plan includes a starter pool of AI credits, enough to build your first app, try AI agents, and explore automations. All paid plans add higher AI credit allowances and access to 15+ frontier AI models from OpenAI, Anthropic, Google, and open-weight providers. See Taskade AI Usage for how credits are consumed.

What AI models are available?

Taskade gives you access to 15+ frontier models from OpenAI, Anthropic, Google, and leading open-weight providers. Pick your preferred model from the model selector in any AI feature. For the most up-to-date model details, see the Taskade AI usage guide.

Can I connect my AI tools?

Yes. Taskade works as an MCP server, so you can connect it to any MCP client and let that client read your agents, projects, and automations in one place. The hosted MCP server is available on every paid plan. See Hosted MCP server for setup.

How do I activate my upgrade?

After upgrading, sign out and back in to refresh your session. Then check Settings → Billing to confirm your new plan is active. Stripe processing takes up to 2 minutes. If your plan still shows the old tier after 5 minutes, contact support with your Stripe receipt.

What is a credit pack?

A credit pack is a one-time purchase of extra AI credits, available on any paid plan, that stacks on top of your monthly allowance, so your team never blocks on a depleted balance. Buy one anytime at taskade.com/upgrade/credits. Larger packs give more credits per dollar, and the current pack sizes are listed on that page. Every credit pack purchase appears in your workspace activity log for audit tracking. Pair packs with auto top-up to refill automatically when you hit zero.

What is auto top-up?

Auto top-up, included on every paid plan, automatically buys a credit pack when your AI credit balance hits zero, so your AI work never pauses mid-task. It charges your card on file through Stripe. You can turn it off anytime at Settings → Billing by toggling Auto Top-Up OFF. See the full guide: Auto Top-Up: How It Works.


LTD and AppSumo lifetime deals

If you bought a lifetime deal through AppSumo or another launch, this section is for you. Your original deal is intact. Here is exactly what stays included and how AI credits work for your plan.

LTD plans keep all original features: unlimited workspaces, users, projects, storage, and collaboration. These are intact and unchanged.

AI features (agents, Taskade Genesis app building, AI automations) are now usage-based across all plans, including LTD. LTDs were sold before Taskade AI existed. AI credits were extended voluntarily as a goodwill gesture and are not part of the original LTD purchase.

Your options:

  • Stay on LTD and buy credit packs as needed
  • Upgrade to Max or Enterprise with an exclusive 25% lifetime discount using code LTD26
  • BYOK (Bring Your Own Key) is available on your lifetime tier. Add your own OpenAI, Anthropic, or Google key under Connections → AI Model Keys, then pick a specific model rather than Auto, and those calls bill to your provider account instead of your Taskade credits

What your LTD still includes:

Feature Status
Unlimited workspaces Included
Unlimited users Included
Unlimited projects Included
Unlimited storage Included
All 9 project views Included
Real-time sync Included
Non-AI automations Included

LTD FAQ:

  • Is this a bug? No. AI credit allocation has been updated intentionally across all plans.
  • Can I get my old credits back? The monthly credit allocation was a voluntary extension, not part of the original purchase.
  • What is LTD26? A 25% lifetime discount coupon for Max or Enterprise, exclusive to LTD holders.
  • Is BYOK available? Yes, on Enterprise and on AppSumo and PitchGround lifetime tiers. Add your own OpenAI, Anthropic, or Google key under Connections → AI Model Keys, and it covers your custom agents plus the Ask AI and Generate with AI automation steps. Two limits worth knowing: it does not cover Taskade Genesis app building or Taskade EVE chat, and the agent or step must be set to a specific model. Leaving it on Auto still uses Taskade credits. See Bring Your Own AI Keys.
  • What if I don't buy credits? Non-AI features keep working. AI features pause until you add credits.

Cycle-aligned AI credit windows

Your monthly AI credit window now resets on your billing-cycle anchor instead of the calendar month. If you started your plan on the 14th, your monthly credit refresh hits the 14th every month. Predictable for budgeting, fair across signup dates.

  • Anchor date is the day you first subscribed (or last renewed) on this plan
  • Monthly refresh lands on that same day each cycle
  • Annual plans keep their existing rollover behavior
  • Plan changes retain your unused credits on the existing cycle until the next anchor

This change rolled out across v6.161 and v6.162. Open Settings → Billing to see your next reset date.


Start building today

Every plan, including Free, includes Taskade Genesis, AI agents, automations, 100+ bidirectional integrations, and 15+ frontier models. Describe what you want in plain English and watch it come to life.

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Frequently Asked Questions

What pricing plans does Taskade offer?

Taskade has a Free plan plus five paid tiers on annual billing, with paid plans starting at $10/month billed annually. Pro is the Popular pick and includes up to 10 users. Every plan, including Free, includes Taskade Genesis, AI agents, automations, and 100+ bidirectional integrations. See the Plan Matrix for a side-by-side breakdown.

How do AI credits work?

AI credits power every AI feature: app building, AI agents, automations, chat, and image generation. Each request consumes credits based on the model you pick and how complex the task is, so lighter models stretch your allowance further. Credits reset on your billing anchor date, and you can watch usage on the Usage page. See Taskade AI Usage for per-action costs.

What do I get when I upgrade to a paid plan?

Each paid tier unlocks higher AI credit allowances and more members, plus access to 15+ frontier models from OpenAI, Anthropic, Google, and open-weight providers. Custom Domains and SAML single sign-on are available on Business and up, GenesisAuth sign-in for your published apps works on any plan, and you keep all 9 project views and the built-in agent tools across paid plans. See Premium Plans.

Can I switch plans or billing cycles anytime?

Yes. Upgrade, downgrade, or change your billing cycle anytime from Settings then Billing then Manage Subscription. Upgrades take effect right away, and downgrades take effect at your next renewal so you keep the higher tier through the cycle you already paid for. Your projects, members, and data stay exactly where they are. See Upgrade to Premium.

Should I pick annual or monthly billing?

Pick annual to pay the lowest rate per month with one clean charge per year. Pick monthly for flexibility and a shorter commitment at a slightly higher rate. You can switch between the two anytime, and the prices on this page show the annual rate. Note that the legacy Starter plan, kept for existing subscribers, is annual-only; every other paid plan offers both monthly and annual billing.

Is my billing secure?

Yes. All payments run through Stripe, a trusted global payment provider, and Taskade never stores your full card number. You can pay with all major credit cards, Apple Pay, Google Pay, and more. Credit pack purchases also appear in your workspace activity log for audit tracking, so you always have a record of what was charged.

Do my apps keep running if my credits run low?

Yes. Your projects, all 9 project views, real-time sync, and non-AI automations keep working, and your published Taskade Genesis apps stay live. Only AI actions pause until your credits refresh on your anchor date or you add more. On any paid plan you can turn on auto top-up so AI work never pauses mid-task. See Auto Top-Up.


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