Help & Account

Billing and Pricing FAQ

Updated 2026-09-22·17 min read

Overview

This page answers the billing and pricing questions Taskade users ask most. Compare plans, see how AI credits work, and switch billing cycles. It also covers seats, invoices, and everything else about your subscription. If you hold an LTD or AppSumo lifetime deal, this is the right page for you too.

TL;DR: Taskade has a Free plan plus four paid plans, starting at $10/month billed annually. Every plan includes Taskade Genesis, AI agents, automations, and 15+ frontier models. The 100+ bidirectional integration catalog is open to every plan, with premium connectors such as Gmail, Slack, and Stripe on any paid plan. Compare tiers on the Pricing Page or the Plan Matrix.

Compare the plans at a glance

Pick the plan that fits how you work today. You can move up or down anytime, so start small. When your team needs them, grow into more credits, more seats, and advanced features. Paid tiers raise AI and collaboration limits. Custom domains and SAML single sign-on start on Business. Taskade Genesis, the prompt-to-app builder, is included on every plan, including Free.

Taskade Genesis is included in all plans. Build full-stack apps, deploy AI agents, and automate workflows. All powered by AI credits included in your plan. See the Taskade Genesis FAQ for more details.

Plan Price (Annual) AI Credits Members Best for
Free $0 Starter pool 2 Trying Taskade and building your first app
Pro ⭐ $10/mo ($120/year) More 10 Growing teams that ship regularly
Business $25/mo ($300/year) High Unlimited Teams that need custom domains and member sign-in
Max $100/mo ($1,200/year) Maximum Unlimited Heavy AI usage and large workspaces
Enterprise $250/mo ($3,000/year) Maximum Unlimited Organizations that need compliance review, dedicated support, and custom limits

Note: Visit the Pricing Page for a complete feature comparison, or see Plan Matrix for a side-by-side breakdown.

For what each tier includes, read Premium Plans. To see what you get at $0, read the Free Plan guide.

Choose annual or monthly billing

Pick the billing cycle that fits your budget. Annual billing gives you the lowest price per month and one clean charge per year. Monthly billing costs a little more per month but gives you flexibility to pause sooner. You can switch cycles anytime from your billing settings.

Billing option What it means Good when
Annual One charge per year at the lowest monthly rate You know you will use Taskade all year and want the best price
Monthly A smaller charge every month at a slightly higher rate You want to try a paid tier without a year-long commitment
Switch cycles Move between annual and monthly anytime Your needs change and you want to adjust
Auto top-up (every paid plan) Buy a credit pack automatically at your configured balance threshold You want AI work to keep running without watching your balance

Marketing prices on this page show the monthly equivalent for annual billing. Stripe charges the full year at checkout: $120 for Pro, $300 for Business, $1,200 for Max, or $3,000 for Enterprise. The legacy Starter plan, kept for existing subscribers, is annual-only. Pro, Business, Max, and Enterprise all offer monthly and annual billing. To start or change a plan, see Upgrade to Premium.

Understand how AI credits work

AI credits power every AI feature in Taskade: app building, AI agents, automations, chat, and image generation. The AI spends credits each time it processes a request. The cost depends on the model you pick and how complex the task is. Lighter models cost fewer credits, so pick them for simple jobs and stretch your allowance.

Your monthly credits reset on your billing anchor date, the day you first subscribed or last renewed. If you started your plan on the 14th, your credits refresh on the 14th every month. You can watch your usage anytime on the Usage page.

Note: See Taskade AI Usage for how many credits each action costs and how to stretch them further.

Even if your AI credits run low, non-AI features keep working. Your projects, all project views, real-time sync, and non-AI automations stay available. Only AI actions pause until your credits refresh or you add more.

Manage your subscription

You stay in control of your plan. Switch tiers, change your billing cycle, update your card, or cancel anytime from one place. Changes take effect right away or at your next renewal, depending on what you pick.

  1. Go to Settings → Billing.
  2. Click Manage Subscription.
  3. Choose to upgrade, downgrade, switch billing cycle, or cancel.
  4. Confirm. Your new plan or cycle is reflected on your next charge.

If a renewal payment ever fails, a recovery banner appears at the top of your workspace. It carries a one-click link to update your card. Your plan stays active during a short grace window, so you can fix the payment without losing access.

Note: For a full walk-through, see Upgrade to Premium and Manage Your Subscription.

Verify your billing setup

Run this checklist after you upgrade, switch cycles, or update payment. It tells you what to look for and where to fix it.

Check Where to look If something is off
Correct plan is active Settings → Billing Sign out and back in to refresh your session
Billing cycle is right Settings → Billing Switch cycles under Manage Subscription
Card on file is current Settings → Billing Update your payment method
AI credits refreshed Usage Check your anchor date, or add a credit pack
Invoice or receipt Settings → Billing → invoices Contact support with your Stripe receipt
New features unlocked The relevant feature in-app Wait up to 2 minutes for Stripe, then re-check

If your plan still shows the old tier after 5 minutes, contact support with your Stripe receipt and we will sort it out.

Common Questions

How do AI credits work?

AI credits power every AI feature in Taskade: app building, AI agents, automations, chat, and image generation. The AI spends credits each time it processes a request. The cost depends on the model you pick and how complex the task is. Lighter models cost fewer credits, so pick them for simple jobs and stretch your monthly allowance further. Credits reset on your billing anchor date. Watch your usage on the Usage page, and see Taskade AI Usage for the per-action cost.

Can I switch plans anytime?

Yes. Upgrade, downgrade, or change your billing cycle anytime from Settings → Billing → Manage Subscription. Upgrades take effect right away. Downgrades take effect at your next renewal, so you keep the higher tier through the cycle you already paid for. When you move between plans, your projects, members, and data stay exactly where they are. See Upgrade to Premium.

Is my billing secure?

Yes. All payments run through Stripe, a trusted global payment provider. Taskade never stores your full card number. Stripe handles the card details and encrypts every transaction. Credit pack purchases also appear in your workspace activity log for audit tracking, so you always have a record of what was charged.

What payment methods work?

You can pay with all major credit cards, Apple Pay, Google Pay, and more through Stripe. To start or change a plan, see Upgrade to Premium.

Annual or monthly billing?

Pick annual to pay the lowest rate per month with one charge per year. If you want flexibility and a shorter commitment, pick monthly at a slightly higher rate. You can switch between the two anytime. The legacy Starter plan, kept for existing subscribers, is annual-only. Every other paid plan offers both monthly and annual billing. The prices on this page show the annual rate.

How do I manage team seats?

Add or remove members from your workspace settings. Free includes 2 members, Pro includes 10, and Business, Max, and Enterprise include unlimited members. AI usage is metered in credits, not seats, so adding a teammate does not change your credit cost on its own. See Invite Members and Roles & Permissions for how seats and each role level work.

Where are my invoices?

Open Settings → Billing to view and download every invoice and receipt. Each charge from Stripe also arrives by email. If you need to contact support about a charge, keep your Stripe receipt.

Can I change or pause my plan?

You can cancel anytime from your account settings:

  1. Go to Settings → Billing.
  2. Scroll to the bottom of the page and click Cancel Subscription. It is a small text link, not a button.

Your plan stays active until the end of the cycle you already paid for, so you keep access until then. After that you move to the Free plan and keep your projects. See Cancel Subscription for the full walk-through and the Terms of Service for the billing terms.

Do my apps keep running?

Yes. Your projects, all project views, real-time sync, and non-AI automations keep working. Only AI actions pause until your credits refresh on your anchor date or you add more. Your published Taskade Genesis apps stay live.

What plans does Taskade offer?

Taskade offers Free plus four paid plans you can buy today: Pro, Business, Max, and Enterprise. Paid plans start at $10/month billed annually. Legacy Starter subscriptions remain supported but are not offered to new buyers. Every paid tier unlocks higher AI credit allowances and more members. Taskade Genesis is included on every plan, including Free. Visit the Pricing Page for a full feature comparison, or see Plan Matrix.

Do you offer discounts?

Taskade does not publish a standing student, startup, nonprofit, or education discount program. Annual billing is the public savings option and costs 50% less than monthly billing. Check the Pricing Page for current offers, or contact us for a custom Enterprise quote. Schools and nonprofits can email hello@taskade.com with team size and use case.

Do you have a VPAT or accessibility report?

Taskade does not publish a VPAT or WCAG conformance statement. Enterprise buyers can start at the Trust Center and email support@taskade.com. See Security for the current control status.

Is there a referral program?

Yes. Join the Affiliate Partnership Program and earn up to 50% lifetime commission on each upgrade. Learn more and become a partner.

Is Taskade AI free?

Yes. The Free plan includes a starter pool of AI credits, enough to build your first app, try AI agents, and explore automations. Every plan can access 15+ frontier models from OpenAI, Anthropic, and open-weight providers. Paid plans add higher recurring AI credit allowances. See Taskade AI Usage for how credits are consumed.

What AI models are available?

Taskade gives you access to 15+ frontier models from OpenAI, Anthropic, and open-weight providers. Pick your preferred model from the model selector in any AI feature. For the most up-to-date model details, see the Taskade AI usage guide.

Can I connect my AI tools?

Yes. Taskade works as an MCP server. You can connect it to any MCP client, and that client then reads your agents, projects, and automations in one place. The hosted MCP server is available on every paid plan. See Hosted MCP server for setup.

How do I activate my upgrade?

After upgrading, sign out and back in to refresh your session. Then check Settings → Billing to confirm your new plan is active. Stripe processing takes up to 2 minutes. If your plan still shows the old tier after 5 minutes, contact support with your Stripe receipt.

What is a credit pack?

A credit pack is a one-time purchase of extra AI credits, available on every paid plan. Open taskade.com/upgrade/credits while signed in to see the pack sizes and checkout options. Every completed purchase appears in your workspace activity log.

What is auto top-up?

When your AI credit balance reaches the configured threshold, auto top-up buys a credit pack for you. It is available on every paid plan, and the control is not shown on Free. Turn it on or off in the AI Credits card under Settings → Usage. See Auto Top-Up: How It Works.


LTD and AppSumo lifetime deals

If you bought a lifetime deal through AppSumo or another launch, this section is for you. Your original deal is intact. Here is exactly what stays included and how AI credits work for your plan.

LTD plans keep all original features: unlimited workspaces, users, projects, storage, and collaboration. These are intact and unchanged.

AI features (agents, Taskade Genesis app building, AI automations) are usage-based across all plans, including LTD. LTDs were sold before Taskade AI existed. Taskade extended AI credits voluntarily as a goodwill gesture. They are not part of the original LTD purchase.

Your options:

  • Stay on LTD and buy credit packs for extra AI credits.
  • Check the upgrade screen for an account-specific offer for your lifetime tier.
  • Use BYOK (Bring Your Own Key), which is available on your lifetime tier. Add your own OpenAI, Anthropic, or Google key under Connections → AI Model Keys. Then pick a specific model rather than Auto. Those calls bill to your provider account instead of your Taskade credits.

What your LTD still includes:

Feature Status
Unlimited workspaces Included
Unlimited users Included
Unlimited projects Included
Unlimited storage Included
All project views Included
Real-time sync Included
Non-AI automations Included

LTD FAQ:

  • Is this a bug? No. Taskade updated the AI credit allocation across all plans on purpose.
  • Can I get my old credits back? The monthly credit allocation was a voluntary extension, not part of the original purchase.
  • Do lifetime accounts receive an upgrade discount? Only rely on an offer shown in your signed-in upgrade screen. Taskade does not publish a universal lifetime-plan coupon.
  • Is BYOK available? Yes, on Enterprise and on AppSumo and PitchGround lifetime tiers. Add your own OpenAI, Anthropic, or Google key under Connections → AI Model Keys. The key covers your custom agents. With an OpenAI key, it also covers built-in Taskade AI automation steps set to TSK-Standard or TSK-Reasoning. It has two limits. It does not cover Taskade Genesis app building or Taskade EVE chat, and the agent or step must be set to a specific model. A model left on Auto still uses Taskade credits. See Bring Your Own AI Keys.
  • What if I do not buy credits? Non-AI features keep working. AI features pause until you add credits.

Cycle-aligned AI credit windows

Your monthly AI credit window resets on your billing-cycle anchor instead of the calendar month. If you started your plan on the 14th, your monthly credit refresh hits the 14th every month. Predictable for budgeting, fair across signup dates.

  • Anchor date is the day you first subscribed (or last renewed) on this plan.
  • Monthly refresh lands on that same day each cycle.
  • Annual plans keep their existing rollover behavior.
  • Plan changes retain your unused credits on the existing cycle until the next anchor.

This change rolled out across v6.161 and v6.162. Open Settings → Billing to see your next reset date.


Start building today

Every plan, including Free, includes Taskade Genesis, AI agents, automations, and 15+ frontier models. The 100+ bidirectional integration catalog is open to every plan. Free runs the standard connectors. Premium connectors such as Gmail, Slack, and Stripe run on any paid plan. Describe what you want in plain English and watch it come to life.

Start free →

Frequently Asked Questions

What pricing plans does Taskade offer?

Taskade has a Free plan plus four paid plans you can buy today, with paid plans starting at $10/month billed annually. Pro is the Popular pick and includes up to 10 users. Legacy Starter subscriptions remain supported but are not offered to new buyers. Every plan, including Free, includes Taskade Genesis, AI agents, automations, and access to the 100+ bidirectional integration catalog. Free runs the standard connectors, and premium connectors such as Gmail, Slack, Google Sheets, and Stripe run on any paid plan. See the Plan Matrix for a side-by-side breakdown.

How do AI credits work?

AI credits power every AI feature: app building, AI agents, automations, chat, and image generation. Each request consumes credits based on the model you pick and how complex the task is, so lighter models stretch your allowance further. Credits reset on your billing anchor date, and you can watch usage on the Usage page. See Taskade AI Usage for per-action costs.

What does a paid plan include?

Each paid tier unlocks higher AI credit allowances and more members. Every plan can access 15+ frontier models from OpenAI, Anthropic, and open-weight providers. Custom Domains and SAML single sign-on are available on Business and up. GenesisAuth sign-in for your published apps works on any plan. You keep all project views and the built-in agent tools across paid plans. See Premium Plans.

Can I switch plans or billing cycles anytime?

Yes. Upgrade, downgrade, or change your billing cycle anytime from Settings then Billing then Manage Subscription. Upgrades take effect right away. Downgrades take effect at your next renewal, so you keep the higher tier through the cycle you already paid for. Your projects, members, and data stay exactly where they are. See Upgrade to Premium.

Which is better, annual or monthly billing?

Pick annual to pay the lowest rate per month with one clean charge per year. Pick monthly for flexibility and a shorter commitment at a slightly higher rate. You can switch between the two anytime, and the prices on this page show the annual rate. The legacy Starter plan, kept for existing subscribers, is annual-only. Every other paid plan offers both monthly and annual billing.

Is my billing secure?

Yes. All payments run through Stripe, a trusted global payment provider, and Taskade never stores your full card number. You can pay with all major credit cards, Apple Pay, Google Pay, and more. Credit pack purchases also appear in your workspace activity log for audit tracking, so you always have a record of what was charged.

Do my apps keep running on a low credit balance?

Yes. Your projects, all project views, real-time sync, and non-AI automations keep working. Your published Taskade Genesis apps stay live. Only AI actions pause until your credits refresh on your anchor date or you add more. Every paid plan can use credit packs or Auto Top-Up.


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