Cancel your Taskade subscription, or switch to another plan, from Settings → Billing in about a minute. Your apps, projects, and agents are never deleted.
TL;DR: To cancel a Taskade subscription, open Settings → Billing and click Cancel subscription. Pick a reason, click Continue to Cancel, and finish on the secure Stripe page. Your plan stays active until the paid cycle ends, then moves to Free. To change tiers instead, click Manage billing and invoices.
In this guide, you will:
- Cancel a paid plan and keep your work
- Switch to a lower or a higher plan instead
- Know what changes when the paid cycle ends
Before You Start
Only the account that pays for the plan can cancel it.
| Requirement | Details |
|---|---|
| Plan | Any paid plan that you bought on the Taskade website |
| Who can do this | The account that pays for the plan |
| App Store or Google Play plans | Cancel in that store. The Billing page names the store and links to it. |
| Time | About 1 minute |
Step 1: Open the Cancel Screens
Two short screens come before the cancellation, so you can change your mind.
- Go to Settings → Billing.
- In the Current plan card, click Cancel subscription. It sits next to Manage billing and invoices.
- On the Before you go... screen, pick a reason. Add feedback if you want.
- Click Continue. To stop here, click Keep My Plan.
Step 2: Review What You Lose
The second screen offers an option that matches your reason, and lists what the Free plan does not include.
- On the Before you cancel, one option screen, read the suggestion.
- Read the If you cancel, you lose: list.
- Click Continue to Cancel. To stay, click Keep My Plan.
┌────────────────────────────────────────────────────────────────┐
│ Step 1 Before you go... │
│ Reason for cancelling │
│ ○ Too expensive ○ Not using it enough │
│ ○ Missing features ○ Technical issues │
│ ○ Switching tools ○ Other │
│ Additional feedback (optional) [ ] │
│ [ Keep My Plan ] [ Continue ] │
├────────────────────────────────────────────────────────────────┤
│ Step 2 Before you cancel, one option │
│ A suggestion matched to the reason you picked │
│ │
│ If you cancel, you lose: │
│ · Monthly AI credits and premium AI models │
│ · Watermark-free published apps │
│ · Higher automation and integration limits │
│ · More workspace file storage │
│ │
│ [ Keep My Plan ] [ Continue to Cancel ] │
└────────────────────────────────────────────────────────────────┘
Step 3: Finish on the Stripe Page
The secure Stripe billing page opens in the same tab.
- Finish the cancellation on the Stripe page.
- Go back to Settings → Billing.
You Are Done When
The Current plan card says "Cancellation scheduled. Your plan stays active until" the end date of your paid cycle.
Note: A workspace subscription is separate from your personal plan. Cancel it from its own page. The Billing page links to it as Workspace subscriptions.
Switch to a Different Plan
A plan change keeps Taskade running at a price that fits you.
- Go to Settings → Billing.
- Click Manage billing and invoices. The secure Stripe billing page opens.
- Pick a new plan or billing cycle, and follow the steps on the screen.
To see every plan side by side first, click Compare plans at the bottom of the Billing page.
| Action | What happens | When it starts |
|---|---|---|
| Upgrade to a higher plan | More AI credits, seats, and features unlock | At once |
| Downgrade to a lower plan | Fewer seats and features, and all your data stays | At your next renewal |
| Cancel your plan | Your workspace moves to Free, and your projects stay | At the end of the current billing cycle |
Tips
- Think about a lower plan first. A downgrade keeps your paid features until the cycle ends.
- Export a backup if you want one. Your content stays after you cancel, and you can export projects to Markdown at any time.
- Tell your team. If you are the workspace Owner, the other members lose paid features when the cycle ends.
Troubleshooting
Find what you see in the left column, then do the fix.
| What you see | Why | Fix |
|---|---|---|
| No Cancel subscription button | You pay through the App Store or Google Play, or a cancellation is already scheduled | Cancel in the store that the Billing page names. If the card says "Cancellation scheduled", you are done. |
| "Your subscription is billed per workspace" | A workspace pays for the plan, not your account | Click Workspace subscriptions at the bottom of the Billing page. |
| The paid plan still shows after you cancel | The plan stays active until the paid cycle ends | Nothing to fix. The card shows the end date, and the plan moves to Free on that date. |
Frequently Asked Questions
Will I lose my data if I cancel?
No. Your projects, agents, automations, files, and workspace structure stay in place. At the end of your billing cycle, your workspace moves to the limits of the Free plan. Resubscribe at any time and pick up where you left off.
Can I resubscribe later?
Yes. You can resubscribe to any paid plan at any time from Settings → Billing.
How do I switch from monthly to annual billing?
On Settings → Billing, click Manage billing and invoices and pick the annual option. Annual billing costs 50% less than monthly billing on every paid plan.
What happens to a charge I already paid?
Cancelling stops every future charge, and your plan stays active until the end of the period that you paid for. Credits that you bought never expire. Monthly plan credits reset on your billing anchor date and do not roll over. See the Terms of Service.
What if a charge arrives after I cancel?
Look at the Current plan card to see whether the cancellation went through. A charge for the current period is expected if you cancelled in the middle of a cycle. If the charge came after your cycle end date, contact support within 30 days with your Stripe receipt, your email address, and the charge date.
What happens to my automations and AI agents?
On the Free plan, AI steps in automations pause when your AI credits run out. Automations without AI steps keep running. AI agents keep their settings but do not answer until you have credits, and published Taskade Genesis apps keep running. See your balance on Settings → Credits.
Next Steps
Pick the plan that fits, or keep your work safe before you go.
- See what Free includes: Read Is Taskade Free?.
- Compare plans: Read the Billing and Pricing FAQ.
- Resubscribe or upgrade: See How to Upgrade to a Higher Plan.
- Back up your projects: Export your work with Export & Print Projects.
- Manage workspace billing: See Manage Your Subscription and What is a Workspace?.