Manage, Pause, or Cancel Your Plan

Overview

You can cancel a Taskade subscription in under a minute from Settings → Billing → Cancel Subscription. Your workspace stays on the paid plan until the end of the current billing cycle, then reverts to Free. All projects, agents, and automations are preserved. Only premium features pause.

TL;DR: Go to Settings → Billing and click Cancel Subscription, a small text link at the bottom of the page. Access continues until the cycle ends. To switch tiers instead of cancelling, click Manage Subscription higher up the same screen and pick a new plan. Upgrades apply immediately, downgrades at the next renewal.

How to Cancel a Subscription

You can cancel your subscription at any time. Your access continues until the end of your current billing cycle.

Cancelling takes two confirmation steps, so you always get a chance to change your mind.

1. Go to Settings → Billing.
2. Scroll to the bottom of the page and click Cancel Subscription. It is a small text link rather than a button, so it is easy to scan past.
3. On the Before you go... step, pick a reason for cancelling and add optional feedback. Click Continue to go on, or Keep My Plan to stop here.
4. On the Before you cancel, one option step, Taskade shows a suggestion matched to the reason you picked, plus an If you cancel, you lose: list of what pauses. Click Continue to Cancel to finish, or Keep My Plan to stay.

┌────────────────────────────────────────────────────────────────┐
│  Step 1  Before you go...                                      │
│  Reason for cancelling                                         │
│   ○ Too expensive          ○ Not using it enough               │
│   ○ Missing features       ○ Technical issues                  │
│   ○ Switching tools        ○ Other                             │
│  Additional feedback (optional)  [                    ]        │
│                          [ Keep My Plan ]  [ Continue ]        │
├────────────────────────────────────────────────────────────────┤
│  Step 2  Before you cancel, one option                         │
│   A suggestion matched to the reason you picked                │
│                                                                │
│   If you cancel, you lose:                                     │
│    · Monthly AI credits and premium AI models                  │
│    · Watermark-free published apps                             │
│    · Higher automation and integration limits                  │
│    · More workspace file storage                               │
│                                                                │
│                  [ Keep My Plan ]  [ Continue to Cancel ]      │
└────────────────────────────────────────────────────────────────┘

Your plan stays active until the end of the current billing period, and your apps, projects, and agents are never deleted.

Note: If you subscribed through the Apple App Store or Google Play, cancel from that store instead. Taskade cannot cancel a store-billed subscription for you, and the pointer to your store appears on Settings → Usage.

Note: A workspace subscription is separate from your personal plan and cancels from its own page, linked from Billing as Workspace subscriptions.

Note: After cancellation, your workspace reverts to the Free plan at the end of the billing cycle. Your projects, agents, and automations are preserved. You just won't be able to use premium features until you resubscribe.

How to Switch Plans

Want to upgrade or downgrade instead of cancelling?

1. Go to Settings → Billing.
2. Click Manage Subscription.
3. Select a new plan (Pro, Business, Max, or Enterprise).
4. Upgrades take effect immediately. Downgrades apply at the next billing cycle.

Here is what each change does and when it applies:

Frequently Asked Questions

Will I lose my data if I cancel?

No. Your projects, agents, and automations are preserved. You'll revert to Free plan limits.

Can I resubscribe later?

Yes, you can resubscribe to any paid plan at any time from Settings → Billing.

I was charged after cancelling. What happened?

If you cancelled mid-cycle, the charge was for the current period. Your access continues until the cycle ends. If you believe you were charged in error, contact us and we'll investigate.

How do I switch from monthly to annual billing?

Go to Settings → Billing → Manage Subscription and select the annual option. Annual billing costs 50% less than monthly pricing on every paid plan, so it is worth comparing the two rates before you decide.

What happens to a charge I have already paid?

Cancelling stops every future charge, and your paid plan stays active through the end of the period you already paid for, so you keep full access until then. Credits you bought as a top-up or credit pack never expire, so they stay usable after you cancel. Monthly plan credits work differently: they reset on your billing anchor date and do not roll over, so use them before the period ends. See the Terms of Service for the full billing terms. If you think a charge was made in error, contact support within 30 days with your Stripe receipt, email address, and charge date, and we will review it.

What happens to my data after I cancel?

All your projects, agents, automations, files, and workspace structure are preserved indefinitely. Nothing is deleted. You revert to Free plan limits at the end of your billing cycle. You can re-subscribe at any time and pick up exactly where you left off. All your content will be there.

What happens to my active automations and AI agents?

When your plan reverts to Free:

• AI-powered automations (steps that invoke AI models) will pause when AI credits are exhausted
• Non-AI automations (webhooks, triggers, data sync) continue running normally
• AI agents remain configured but will not respond to triggers or chat until credits are available
• Published Taskade Genesis apps continue to run, because published apps do not consume credits

Re-subscribing or purchasing a credit pack restores full AI functionality immediately.

I got charged but I thought I cancelled. What happened?

Check Settings → Billing to confirm the cancellation was processed. Charges during the final billing cycle are expected, and your access continues until the cycle ends. If the charge occurred after your cycle end date, contact support with your Stripe receipt and we will review it as a billing error.

Tips

• Review before cancelling. Consider switching to a lower plan instead of cancelling entirely. Downgrading preserves premium features until the billing cycle ends and keeps your workspace activated.
• Export your data. Although your content is preserved after cancellation, you can export projects to Markdown at any time for a local backup.
• Team workspaces. If you are the workspace Owner and you cancel, other members on that workspace will also lose access to premium features once the cycle ends. Communicate changes to your team in advance.

Related guides

• Is Taskade Free?: Details on what the Free plan includes
• How to Upgrade to a Higher Plan: Steps to resubscribe or change plans
• Billing and Pricing FAQ: Plans, payments, and credits explained
• Manage Your Subscription: Change plan, cycle, or payment method
• What is a Workspace?: Understand workspace structure and membership