TL;DR: Bitrix24 bundles CRM, tasks, telephony, and sites into one suite you configure module by module, with Basic at $49 a month for 5 users billed annually. Taskade Genesis turns one prompt into a deployed app with AI agents, automations, and 100+ bidirectional integrations. Free Forever to start, Pro $10/mo billed annually. Try Taskade Genesis free →
See the alternative working — clone in 60 seconds
No signup, no credit card. Live sales pipeline
Three more that map to what Bitrix24 teams actually run: a small business CRM, a CRM dashboard, and an agency client portal.
Free plan vs free plan
Bitrix24 runs one of the most generous free tiers in business software, and Taskade's answers a different question: Bitrix24 gives you the whole suite with hard caps on records, Taskade gives you the AI app builder, with free credits you earn as you go. Here is what each publishes, checked August 2026.
| Free plan | Bitrix24 | Taskade |
|---|---|---|
| Seats | Unsettled — see note below | 2 |
| Storage | 5 GB | 250 MB indexed |
| Records | 1,000 tasks · 1,000 deals · 1,000 contacts · 1,000 companies | 3 Taskade Genesis apps · 1 workspace |
| Pipelines / workflows | 1 pipeline · 1 RPA process | 10 automation runs/mo |
| AI | CoPilot assistant | 1 AI agent; free AI credits that you earn as you go |
| Telephony / marketplace | No telephony; Bitrix24 Market excluded | No telephony; 500+ Community Gallery apps |
| Dormancy rule | Inactive after 50 days without sign-in | None |
The seat question deserves a straight answer, because it is what people search for. Bitrix24's own surfaces do not agree. In August 2026 the pricing card reads "100% free for 1–2 users," while the official cloud plan comparison table and the Bitrix24 helpdesk both still list Free users as unlimited. The same "1–2 users" wording appears on the .com, .eu, .in and .com.br sites, so it is not a regional test. If unlimited free seats is your reason for choosing Bitrix24, confirm it in a trial first.
Taskade's free tier is unambiguous: 2 workspace members, 3 apps, 1 agent, 10 automation runs per month, 250 MB of indexed storage. On Free, you earn free AI credits as you go, and you can upgrade any time.
Read it this way. If you need many people in a shared CRM at zero cost and can live inside 1,000 records, Bitrix24 Free is hard to beat. If you need one working internal tool standing up today, Taskade Free hands you a deployed app instead of a configured module.
What is Bitrix24?
Bitrix24 is an all-in-one business suite used by over 15 million organizations worldwide, publicly released in April 2012 and available in 16 languages. It bundles CRM, project management, communication, document management, HR, telephony, and site and store builders into one platform, in cloud and self-hosted editions.
Its strengths are real. The scope is genuinely broad — few products cover sales calls and internal wikis in one login. The per-organization price means a growing team is not re-quoted every time it hires. The free tier is unusually capable for zero dollars. And the on-premise edition answers data-residency requirements pure-cloud tools cannot.
Reviewers say both halves of the story in the same breath. Bitrix24 holds 4.2 out of 5 across roughly 1,000 Capterra reviews, with value rated 4.2 and ease of use 4.0. SelectHub's aggregation across 1,460 reviews puts numbers on the pattern: 57% of reviewers who mentioned the interface called it difficult to understand, and 50% who discussed capabilities said the platform carries features they do not need. Dissatisfaction here rarely arrives as a one-star review — it arrives as a four-star review with a long "cons" field. The complaint is not that Bitrix24 lacks features. It is that reaching them takes time.
Capability without the setup burden
The difference shows up before either product does anything useful: in the path from signup to a system that works. A suite asks you to enable modules, map your process onto stock fields, set permissions, train the team, then wire rules — which is why "we'll set it up next quarter" is such a common sentence.
This is the practical meaning of "AI-native." Taskade ships an app builder, an agent platform with a large built-in toolkit, automations across 100+ bidirectional integrations, multiple project views, real-time multiplayer, hosting, and custom domains on Pro. What changes is that you reach them by describing outcomes instead of assembling modules.
Feature-by-feature deep dive
AI app builder
- Taskade turns a prompt into a deployed application with the automation already wired in. Custom domains, password protection, and public embedding via GenesisAuth are built in.
- Bitrix24 has no app builder. It is configurable through modules, templates, and the Bitrix24 Market, but you do not generate net-new applications from prompts.
AI agents and assistance
- Taskade ships AI Agents v2 with persistent memory, built-in tools (web search, file analysis, project management, image generation, code execution), custom tools you define, and public embedding inside a Taskade Genesis app. Ready-made examples: a sales rep agent and a lead scoring agent.
- Bitrix24 ships CoPilot, a chat-style assistant for drafting, summarizing, and image creation — useful inside the suite, but not a configurable agent platform.
Automations and integrations
- Taskade includes Automations with branching, looping, and filtering across 100+ integrations. Triggers pull events in from Slack, Gmail, and Sheets; actions push data out to Stripe, Notion, and Salesforce — such as updating prospect status the moment a deal moves.
- Bitrix24 includes business process automation, robots, and a workflow designer across CRM and tasks — configured per module rather than described in language.
CRM, telephony, and collaboration
- Bitrix24 wins CRM and telephony outright: a full pipeline with lead capture and analytics, plus IVR and call recording on the same records, alongside chat, HD video, and a social intranet.
- Taskade builds a custom pipeline from a prompt, with real-time multiplayer editing, chat and video on every page, and role-based access (Owner to Viewer).
The Workspace DNA advantage
Bitrix24's mental model is "every business module under one login." Taskade's is Workspace DNA — three pillars that feed each other, so the second app takes less effort than the first.
A suite gives you modules that sit beside each other. Workspace DNA gives you a loop that compounds — ▲ Memory · ■ Intelligence · ● Execution.
Pricing and total cost of ownership
Bitrix24 prices per organization with a fixed seat cap per tier — explicitly "no per-user pricing," in their own words. That is unusual, genuinely buyer-friendly at the right team size, and frequently misreported elsewhere as per-seat. Figures below are annual-billing rates checked August 2026; monthly billing runs roughly 40 percent higher.
| Taskade | Bitrix24 | |
|---|---|---|
| Free | $0 — 2 workspace members, 3 apps, 1 agent, 10 automation runs per month, 250 MB | $0 — 5 GB, 1,000 tasks, 1,000 deals, 1 pipeline |
| Entry paid | Pro $10/mo billed annually — 10 seats, unlimited apps, hosting, up to 10 custom domains | Basic $49/mo — 5 users, 24 GB |
| Team | Business $25/mo billed annually — unlimited seats, SSO | Standard $99/mo — 50 users, 100 GB |
| Scale | Max $100/mo billed annually — highest AI generation capacity | Professional $199/mo — 100 users, 1 TB |
| Enterprise | $250/mo billed annually — SCIM provisioning, custom SLA | From $399/mo — 250 users, 3 TB, laddering to 10,000 users |
| Self-hosted | Not offered | From $3,590/year — 50 users, renewals at 50% |
Count what you will actually use. A 40-person team that needs the whole suite gets a lot for $99 a month, and no per-seat product matches that. A team that needs three internal tools, agents doing real work, and automations across its existing apps spends $10 or $25 a month in Taskade and skips the configuration project.
One number is easy to get wrong: Bitrix24 Enterprise is not a single SKU but a twelve-step ladder, from 250 seats at $399 per month to 10,000 seats at $7,999. Any page quoting "Enterprise from $249" is citing a price no longer on the site.
Other Bitrix24 alternatives
No single product replaces a suite, so it helps to know which lane each is in.
| Alternative | Strongest at | Consider it when |
|---|---|---|
| Taskade Genesis | AI app builder, agents, automations in one workspace | You want internal tools without a setup project |
| Zoho | Packaged CRM depth at low cost | You want a suite with a cleaner CRM |
| HubSpot | Sales and marketing alignment, free CRM | Pipeline matters more than internal ops |
| monday.com | Visual work management, board-first UX | The team needs project clarity, not a CRM |
| ClickUp | Task management breadth | You want depth in project management |
| Odoo / OpenProject | Open-source modules, self-hosted | You need to host it yourself |
| Salesforce | Enterprise CRM and ecosystem | Sales ops is the center of gravity |
Migration is usually two passes. Export contacts, deals, and tasks to CSV and bring them in through CSV import, where Table view acts as the database. Then describe what the system should do and let Taskade Genesis rebuild the tooling instead of recreating every screen. Taskade also exports to Markdown and text, so nothing is trapped.
Choose Bitrix24 if
Three cases where Bitrix24 is straightforwardly the better choice:
- You need packaged CRM plus telephony in one system. A full pipeline with IVR, call recording, and a contact center on the same records is genuinely hard to assemble from parts. Bitrix24 ships it.
- You want maximum scope for a flat organization price. At 50 or 100 users, $99 or $199 a month for CRM, tasks, HR, docs, and sites is a lot of software per dollar — and nobody re-prices you for hiring.
- You need self-hosting. On-premise editions with source-code access answer data-residency mandates no pure-cloud workspace can.
If any of those describes you, Bitrix24 is the right call, and this page is not trying to talk you out of it.
Why teams choose Taskade
Teams pick Taskade when they want the capability without the configuration. One prompt produces a deployed app instead of a module to set up. AI agents with a large built-in toolkit and automations across 100+ integrations do the work rather than only tracking it. And the workspace becomes the backend, so every app makes the next one faster.
| Bitrix24 | Taskade Genesis | |
|---|---|---|
| Getting to a working system | Enable and configure modules | Describe it in one prompt |
| Where the AI sits | Assistant alongside the suite | Agents inside every workflow step |
| What compounds over time | Data inside modules | Memory feeds Intelligence feeds Execution |
Frequently asked questions
What are the best free Bitrix24 alternatives in 2026?
Taskade Genesis, Zoho, HubSpot CRM, ClickUp, and Odoo Community. Taskade is the one built around an AI app builder — its Free plan covers 3 Taskade Genesis apps, 1 AI agent, 10 automation runs per month, 250 MB of indexed storage. On Free, you earn free AI credits with referrals and invites, and you can upgrade any time.
Is Bitrix24 really free forever?
Yes, with caps: 5 GB of storage, 1,000 tasks, 1,000 deals, 1,000 contacts, 1 pipeline, and 7 days of backup retention. Telephony and Market apps are excluded, and accounts go inactive after 50 days without a sign-in.
How many users does the Bitrix24 free plan allow?
Bitrix24's surfaces disagree: the pricing card says "1–2 users" while the comparison table and helpdesk still say unlimited. Verify inside a trial. Taskade's Free plan is 2 workspace members, 10 on Pro, unlimited on Business.
What is the closest alternative to Bitrix24?
Odoo is closest on all-in-one scope with self-hosting, Zoho on cloud breadth-per-dollar. Taskade is closest on the internal-tools half of the job, replacing module configuration with prompts.
Does Taskade replace a CRM?
It replaces a CRM you would have configured, not one you would have bought off the shelf. Taskade Genesis builds a custom pipeline from a prompt, agents score records, and automations move deals as events land. If you need telephony on those records, or on-premise deployment, stay with Bitrix24 — Taskade is cloud-only.
Build without permission
Bitrix24 is the right pick for teams wanting one vendor across CRM, telephony, and HR, and ready to invest in configuring it. Taskade is the pick for teams who want working apps, agents, and automations today — with the workspace itself as the backend.
- Build with Taskade Genesis → — One prompt, one deployed app
- Browse the Community Gallery — Clone apps shipped by other Taskade Genesis builders
- AI App Builder and AI Agent Platform — the two hubs behind Taskade Genesis
Related reading
- How Workspace DNA Works — Memory, Intelligence, Execution
- Our manifesto: Build Without Permission
- A Client Portal Without Code
- AI Tools Built with Taskade Genesis