Security

Overview

Our approach to security is straightforward: we protect your data with the same care and commitment we would use for our own.

Taskade is architected with a defense-in-depth security model across multiple layers to ensure your information is safe, secure, and available when you need it.

Advanced Security Architecture

Multi-Layer Security Model

Taskade employs a defense-in-depth security architecture across multiple layers:

Application Layer Security:

GraphQL query complexity analysis prevents resource exhaustion attacks
Rate limiting at user, IP, and API endpoint levels (100+ requests/minute baseline)
Input sanitization and validation across all entry points
Permission-based data filtering at the database query level

Database Layer Security:

PostgreSQL with row-level security (RLS) policies
Encrypted connections with SSL/TLS certificate validation
Parameterized queries preventing SQL injection
Database connection pooling with authentication tokens
Automated backup encryption with AES-256

Real-Time Collaboration Security:

WebSocket authentication with session validation
Message-level encryption for document synchronization
Conflict resolution with cryptographic integrity checks
Presence tracking with privacy controls

API Security Framework:

OAuth 2.0 and JWT token validation
CORS policies restricting cross-origin requests
API versioning with backward-compatible security updates
Automated security header injection (CSP, HSTS, X-Frame-Options)

AI & Genesis Security Framework

Data Privacy in AI Processing

Zero Training Policy: We contractually prohibit AI providers from using your data to train general AI models. While we implement technical and contractual controls, we cannot guarantee third-party compliance and disclaim liability for provider practices beyond our reasonable control.

Genesis App Security:

AI-generated applications inherit parent workspace permissions automatically
Code generation follows security-first templates with input validation
Generated automations include built-in rate limiting and error handling
AI agent conversations are encrypted and workspace-scoped

AI Model Security

Multi-Model Protection:

Dynamic model switching (GPT-4, Claude, etc.) with provider-specific security policies
Content filtering prevents generation of malicious code or inappropriate content
AI response validation ensures outputs meet security standards
Automated model fallbacks if primary provider experiences security issues

Prompt Security:

User prompts are sanitized to prevent prompt injection attacks
System prompts are protected and never exposed to end users
AI context is limited to user's authorized workspace data only
Generated content includes provenance tracking for audit purposes

Automation Security

Workflow Protection:

100+ integration endpoints with OAuth 2.0 security
Automation credentials stored in encrypted vault (AES-256)
Workflow execution in sandboxed environments
Automatic credential rotation for supported services
Failed authentication logging and alerting

Enterprise Security Features

Advanced Access Controls

Workspace Isolation:

Complete data segregation between workspaces
Hierarchical permission inheritance (parent → child spaces)
Custom role definitions with granular permissions
Bulk user management with automated provisioning

Enterprise Authentication

Single Sign-On (SSO):

SAML 2.0 integration with Okta, Azure AD, Google Workspace, and other major identity providers
OpenID Connect (OIDC) support for modern authentication flows
Multi-factor authentication (MFA) enforcement policies
Custom domain support with branded authentication experience

User Management:

SCIM 2.0 for automated user provisioning and deprovisioning
Just-in-time (JIT) user provisioning
Session timeout policies and concurrent session limits
Conditional access policies based on location, device, and risk

Compliance & Auditing

SOC 2 Type II Compliance (In Progress)

Continuous security monitoring and reporting
Annual third-party security audits
Incident response procedures with 24-hour notification
Data processing agreements for GDPR compliance

Audit Trail:

Complete activity logging across all user actions
Immutable audit logs with tamper detection
Real-time security event monitoring
Exportable compliance reports (CSV, PDF, JSON)

Advanced Data Protection

Data Loss Prevention (DLP):

Content scanning for sensitive data (PII, PCI, PHI)
Automated redaction of sensitive information in AI processing
Custom data classification rules
Export controls with administrator approval workflows

Zero-Trust Architecture:

Every request verified regardless of network location
Continuous authentication for sensitive operations
Network microsegmentation for internal services
Principle of least privilege enforced at all levels

Security Operations & Incident Response

24/7 Security Monitoring

Real-Time Threat Detection:

Automated intrusion detection systems
Behavioral analytics identifying unusual access patterns
Geographic access monitoring with VPN detection
Automated account lockdown for suspicious activity

Security Operations Center (SOC):

24/7 monitoring of all security events
Automated alerting for critical security incidents
Integration with external threat intelligence feeds
Regular security assessments and penetration testing

Incident Response Process

Response Timeline:

0-15 minutes: Automated threat detection and initial containment
15-60 minutes: Security team notification and assessment
1-4 hours: Customer notification for confirmed incidents
24-72 hours: Detailed incident report and remediation plan

Communication Protocol:

Status updates at status.taskade.com when feasible
Email notifications to affected users when appropriate and legally permissible
Post-incident analysis conducted based on available resources
Transparency reports may be published periodically at our discretion

Business Continuity

High Availability Architecture:

Multi-region deployment with automatic failover
Real-time data replication across availability zones
Recovery Time Objective (RTO): < 4 hours
Recovery Point Objective (RPO): < 1 hour
Annual disaster recovery testing with external validation

Third-Party Integration Security

Integration Framework

OAuth 2.0 Security:

All external integrations use industry-standard OAuth 2.0
Granular permission scopes limiting access to necessary data only
Automatic token refresh with secure credential storage
Integration audit logs tracking all third-party data access

Supported Integrations: Over 100+ secure integrations including:

Communication: Slack, Microsoft Teams, Discord (OAuth 2.0)
Productivity: Google Workspace, Office 365, Notion (OAuth 2.0)
Development: GitHub, GitLab, Jira (OAuth 2.0, API tokens)
Business: HubSpot, Salesforce, QuickBooks (OAuth 2.0)
Storage: Google Drive, Dropbox, OneDrive (OAuth 2.0)

Vendor Security Assessment

Security Vetting Process:

Annual security questionnaires for all major vendors
SOC 2 compliance verification for critical service providers
Data processing agreements with all third-party services
Regular security reviews of vendor access and permissions
Automated vendor risk monitoring and scoring

Data Minimization:

Only necessary data shared with integrated services
Data retention policies enforced across all integrations
Automatic data purging when integrations are disconnected
User control over data sharing preferences per integration

Developer Security & API Protection

Secure Development Lifecycle

Security-First Development:

Mandatory security training for all developers
Static Application Security Testing (SAST) in CI/CD pipeline
Dynamic Application Security Testing (DAST) for all releases
Dependency scanning with automated vulnerability patching
Code review requirements with security-focused checklists

GraphQL API Security:

Query depth limiting preventing nested query attacks
Query complexity analysis blocking resource-intensive requests
Field-level permissions enforcing data access controls
Automatic query sanitization preventing injection attacks
Rate limiting per user, IP, and query complexity

Public API Security

Developer API Access:

API keys with configurable permission scopes
Request signing with HMAC validation
IP whitelisting for enhanced security
Usage monitoring and anomaly detection
Comprehensive API audit logging

SDK Security:

Official SDKs with built-in security best practices
Automatic credential management and rotation
Encrypted communication for all API calls
Client-side input validation and sanitization

Infrastructure & Network Security

AWS Security Framework

Cloud Security:

Infrastructure deployed across multiple AWS regions
Virtual Private Cloud (VPC) with network isolation
AWS GuardDuty for threat detection
AWS Config for compliance monitoring
AWS CloudTrail for comprehensive audit logging

Container Security:

Docker images scanned for vulnerabilities before deployment
Container runtime security with restricted capabilities
Kubernetes RBAC with principle of least privilege
Network policies preventing unauthorized inter-service communication
Automated security patching for all container base images

Network Security

Defense in Depth:

Web Application Firewall (WAF) blocking malicious requests
DDoS protection with automatic traffic analysis
SSL/TLS termination with A+ SSL Labs rating
Certificate transparency monitoring
Network intrusion detection and prevention systems

Data Center Security:

AWS data centers with 24/7 physical security
Biometric access controls and multi-factor authentication
Environmental monitoring and redundant power systems
Secure hardware disposal with certified data destruction
Regular physical security audits and certifications

Compliance & Certifications

Industry Standards

SOC 2 Type II: Compliance efforts in progress. Current practices are designed to align with SOC 2 requirements but certification is not yet complete.
Google Cloud Application Security Assessment (CASA): CASA certified, meeting OWASP Application Security Verification Standard (ASVS) Level 2
GDPR: Full compliance with General Data Protection Regulation for EU data protection
CCPA: California Consumer Privacy Act compliance for US data privacy rights
ISO 27001: Security management system aligned with international standards

Regular Assessments

Annual third-party security audits and penetration testing
Quarterly vulnerability assessments and security reviews
Continuous compliance monitoring and reporting
External security certifications maintained and updated

Security Contact & Reporting

We are committed to working with the security community to keep Taskade secure for everyone.

Report Security Issues

Responsible Disclosure:

Contact: [email protected]
Response Time: We aim for 24-48 hours for initial acknowledgment but cannot guarantee response times
Disclosure Timeline: 90 days coordinated disclosure when feasible, subject to investigation requirements
Recognition: Security researcher acknowledgments at our discretion

Bug Bounty Program:

Private bug bounty program for verified security researchers
Reward tiers: Up to $5,000 based on severity, subject to program terms and budget availability
Legal safe harbor protection for authorized security research conducted within program guidelines
Processing times vary based on complexity and available resources

Security Resources

Security Portal: security.taskade.com - Latest advisories and updates
System Status: status.taskade.com - Real-time service status
Trust Center: Comprehensive security documentation for enterprise customers
Compliance Reports: SOC 2, penetration test summaries available under NDA
Security Whitepaper: Detailed technical security architecture document

More Information

For more details, visit our support documents, privacy policy, and terms of service. Security measures and policies are subject to change based on operational needs and regulatory requirements.

Got a question? Get in touch.

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