A public-facing help center with AI search, category navigation, search analytics, and a writer-friendly editor — embeddable in your product or marketing site as a Genesis app in Taskade.
What's Included
- Category Library: List view by topic with icons and category descriptions
- Article Editor: Headings, code blocks, screenshots, embedded video — same editor your team uses
- AI Search Agent: Custom agent answers from published articles with citations
- Search Analytics: Track top searches, zero-result queries, and click-through patterns
- Public Portal: Genesis-published on a custom domain or in your product
- Email Support Fallback: When agent can't answer, route to support with full context
Why This Template Wins
- Public help center deployable in hours: Genesis publishes the help center to your domain — no separate web build
- Search analytics close the loop: Zero-result queries become article candidates — content meets demand
- Same editor for writers and readers: Your team writes in the editor; readers search the same content
How to Use
- Clone this template into your Taskade workspace
- Customize categories, branding, and domain
- Connect your support tool to receive escalations
- Train the AI Search Agent on the published library
- Set up automation triggers for content gaps and review reminders
FAQ
Can it serve on a custom domain?
Yes. Genesis Apps support custom domains so the help center lives at help.yoursite.com.
Does it support multiple languages?
Yes. The editor supports localization and the agent answers in the reader's language when articles are translated.
What plan supports a public help center?
Pro ($10/mo annual) handles a public help center. Business ($25/mo) adds advanced analytics.
CTA
Try this template free in Taskade. For Genesis publishing, see /learn/genesis/faq. Pair with Support Help Desk. Browse help-center apps in the Community Gallery.