A cross-functional internal wiki for engineering, sales, marketing, ops, and HR teams with AI search and role-aware visibility in Taskade.
What's Included
- Department Library: List view per department with shared cross-company section
- Role-Aware Permissions: 7-tier RBAC — engineering wiki visible to engineers, HR wiki visible to people-ops only
- AI Search Agent: Custom agent answers from the company wiki with department citations
- Question Map: Heatmap of what departments keep asking — surfaces coverage gaps
- Onboarding Flow: New hires walk through role-specific articles in their first week
- Slack Sync: Bidirectional sync — ask the wiki from Slack, get cited answers
Why This Template Wins
- Same wiki, different views: Engineers, salespeople, and HR each see their relevant content — but the agent searches across all of it for answers (filtered by their permissions)
- Question heatmap shows what's missing: When 12 people ask the same question and the wiki has no answer, you see it on the dashboard
- Slack-native search: Most teams ask questions in Slack — the agent reads from the wiki and answers there with citations
How to Use
- Clone this template into your Taskade workspace
- Customize department list, visibility rules, and review cadences
- Connect Slack and your existing wiki tools
- Train the AI Search Agent on the published library
- Set up automation triggers for review reminders and onboarding cohorts
FAQ
Can it serve as a replacement for Confluence?
Yes. Many teams migrate from Confluence — bidirectional sync supports parallel running during migration.
Does the agent respect permissions?
Yes. The agent only retrieves from articles the asker has access to — sensitive HR content stays HR-only.
What plan fits a 100-person company wiki?
Pro ($16/mo annual) handles a 100-person team. Business ($40/mo) adds advanced permissions and audit logs.
CTA
Try this template free in Taskade. For Slack setup, see /learn/automation/automations-execution. Pair with Onboarding Templates. Browse wiki apps in the Community Gallery.