Buyers award the business to whoever answers first, and for most inbound enquiries that window is measured in minutes. This automation removes the human delay entirely: the text goes out on submit, not when someone next checks the inbox.
What's Included
- Instant SMS: the message sends the moment the form is submitted, through automation actions.
- Written for the enquiry: an AI agent drafts a message referencing what they actually asked about.
- Booking link: the text carries a slot link so an interested lead can book without a call.
- Rep handoff: a reply routes the conversation to a named rep with the full thread attached.
- No-reply follow-up: an unanswered lead gets one scheduled nudge, then routes to a human.
How To Use
- Clone a live kit and connect your messaging number.
- Point your web form at the lead record.
- Write the opening message and set the booking link.
- Name the rep who takes replies.
- Win the deals that go to whoever answered first.
Pair with Field Service Speed to Lead SMS for on-site work, or route the pipeline side with Lead Capture to Pipeline.