Definition: Public AI Agents are customer-facing AI assistants that can be embedded on any website, shared via links, or integrated directly into Genesis apps. They extend your AI capabilities to customers, prospects, and the public.
What Makes Agents Public?
Private Agents: Only accessible to workspace members, internal team use only, full access to workspace data
Public Agents: Accessible to anyone with the link, customer and prospect facing, controlled access to knowledge
Deployment Options
Website Embedding: Add chat widget to any website, customize appearance to match brand, configure trigger conditions, track engagement metrics
Direct Links: Share unique agent URLs, include in emails and marketing, QR codes for offline-to-online, social media integration
Taskade Genesis App Integration: Embed agents directly in apps, contextual assistance within apps, seamless user experience, data flows both directions
Use Cases
Customer Support: 24/7 first-line support, FAQ handling, ticket creation, issue triage
Sales Assistance: Product information, pricing questions, demo scheduling, lead qualification
Onboarding: Welcome new users, guide through setup, answer common questions, collect feedback
Related Wiki Pages: Agent Inbox, Taskade Genesis, Agent Knowledge