Definition: A public AI agent answers your customers, members, and prospects directly. You build it once on your own knowledge, then publish it so anyone can chat with it. No login wall, no copy-pasting answers, no waiting on your team. You can embed it on your website, share a link, or drop it inside a Taskade Genesis app you already run.
TL;DR: A public AI agent is a customer-facing assistant you publish from your own data. Build it on your knowledge, then embed it on your site or share a link so visitors chat 24/7. Taskade AI agents ship with 34 built-in tools and run on 15+ frontier models. Build one free →
You already answer the same questions every week. The pricing email. The "how do I get started" reply. The same three onboarding steps, typed again. A public agent takes that knowledge and puts it in front of every visitor at once, so the answer is waiting before anyone has to ask you.
What is a public AI agent?
A public AI agent is an assistant you publish for people outside your workspace. It runs on knowledge you give it, answers in your voice, and stays available around the clock. A private agent serves your internal team and can reach your workspace data. A public agent serves your audience and only sees the knowledge you choose to share.
The difference is who logs in and what the agent can see. You set the boundary once, and the agent holds it for every conversation.
| Internal agent | Public embedded agent | |
|---|---|---|
| Who can chat | Workspace members | Anyone with the link or site |
| Sign-in | Workspace login | None required (open or password-gated) |
| Knowledge scope | Full workspace context | Only the files and notes you share |
| Best for | Team research, drafting, ops | Support, sales, onboarding, member help |
| Where it lives | Inside your workspace | Your website, a link, or a Taskade Genesis app |
| Runs on | 15+ frontier models | The same models, auto-routed |
How do you publish and embed a public agent?
You build the agent, give it knowledge, publish it, and place it where visitors are. Four steps, no code. The agent goes from a draft in your workspace to a chat window on your site or a shareable link in minutes. Taskade EVE, the meta-agent behind Taskade Genesis, handles the build so you describe what you want in plain English.
1. Build the agent and add knowledge
Start with what the agent should know. Upload your docs, FAQs, product notes, or policies as agent knowledge, and the agent answers from that source instead of guessing. Set its tone and the questions it should handle well. Give it the right built-in tools for the job, like web search or file lookup.
2. Publish it
Turn the agent public when it answers cleanly. You choose open access for anyone, or password protection when only members or customers should reach it. The publish step generates the shareable surface you place next.
3. Embed it on your site
Drop the chat onto your website so the answer lives where your visitors already are. The widget matches your brand, and visitors start typing without leaving the page.
4. Share a link
Send the same agent as a direct URL. Put it in a welcome email, a help-center button, a QR code on a flyer, or a social bio. One agent, every channel.
Where do public agents live?
Public agents reach people in three places: embedded on your website, shared as a direct link, or built into a Taskade Genesis app. Each surface points at the same agent, so an update to its knowledge updates every channel at once. You maintain one source of truth, not five copies.
┌──────────────────────────────────────────────┐
│ YOUR PUBLIC AGENT (one knowledge base) │
├──────────────────────────────────────────────┤
│ │
│ [Website widget] "Hi, how can I help?" │
│ │ │
│ [Direct link] taskade share URL │
│ │ │
│ [In a Taskade app] inside your portal │
│ │ │
│ └──────► update knowledge once │
│ every surface stays in sync │
│ │
└──────────────────────────────────────────────┘
The strongest setup is the third one: a public agent living inside a Taskade Genesis app. Your members log in, see their own data, and the agent answers their questions in the same window. That is a client portal with a brain.
What can a public agent do for your business?
A public agent handles the front line so you handle the work that needs you. It answers support questions, qualifies leads, and walks new users through setup, every hour of every day. It never loses the thread and never sends a customer to a dead "we'll get back to you" inbox.
- Support. First-line answers, FAQ handling, and triage before anything reaches your team.
- Sales. Product details, pricing questions, and lead qualification while you sleep.
- Onboarding. Welcome new members, guide setup, and collect what you need to help them.
- Member help. A logged-in assistant inside a portal, answering from each member's own records.
For agents that need to think across multiple roles, pair this with multi-agent teams and agent collaboration so one agent can hand work to another.
What you'd build: a member portal with a public agent
You already field the same member questions in email and DMs. The answer is a Client/Member Portal with a public agent built in.
Picture a Taskade Genesis app where each client logs in through built-in email sign-in and lands on their own page: their plan, their open items, their documents. A public agent sits in the corner of that portal, answering "what's my renewal date?" or "where's my onboarding checklist?" straight from their connected records. It runs on your knowledge, holds the access boundary you set, and works while you do something else. Put it on your own custom domain with automatic SSL, list it in the Community Gallery, or package it as an App Kit others can clone.
Describe the portal you want and let Taskade EVE build it. Build your member portal free →
Frequently asked questions
What is a public AI agent?
A public AI agent is an assistant you publish for people outside your workspace. It runs on knowledge you choose, answers in your voice, and stays available 24/7. Visitors chat with it on your website, through a shared link, or inside a Taskade Genesis app without needing a workspace account.
How do I embed an AI agent on my website?
Build the agent, add its knowledge, publish it, then place the chat widget on your site. The widget matches your brand and opens where visitors already are. You can also share the same agent as a direct link. See the public agents setup guide for the walkthrough.
Can visitors use a public agent without an account?
Yes. A published public agent is open to anyone with the link or the site it lives on. When you want only members or customers to reach it, add password protection. You control the boundary at publish time and can change it later.
What knowledge can a public agent see?
Only the files, notes, and FAQs you share with it. A public agent never reaches your full workspace the way an internal agent does. You decide its scope, so it answers from your chosen source and nothing more.
How many tools does a Taskade AI agent have?
Taskade AI agents ship with 34 built-in tools, including web search, file analysis, and custom commands. Public agents use the tools you assign for their job, and run on 15+ frontier models with the right one auto-selected per question.
Can I put a public agent inside an app?
Yes. Embed a public agent directly in a Taskade Genesis app so members chat with it in the same window where they see their data. That combination, a logged-in portal plus an in-context agent, is the foundation of a member portal you can build from a prompt.
Related wiki pages: Agent Knowledge, Agent Tools, Agent Collaboration, Multi-Agent Teams, Taskade EVE, Agent Inbox, Genesis App Builder, GenesisAuth Logins, Custom Domains, Community Apps, App Kits · Learn: Public Agents setup · Hubs: AI Agents, Community Gallery, Integrations