What does this automation do?
An incoming alert is unpacked, dropped unless it is critical, checked against open issues, and filed only if it is genuinely new.
What can you do with it?
- Turn an alert from any system into a tracked issue
- Keep low-severity noise off the board entirely
- Avoid filing the fifth duplicate of the same incident
The Steps
This automation runs in 7 steps:
- When Webhook Received
- Then Utilities — Get JSON Field
- Then Filter — continue only when the alert severity is critical
- Then Jira — Search Issues
- Then Taskade AI — Ask Agent ("Alert Deduper")
- Then Filter — continue only when no open issue already covers this incident
- Then Jira — Create Issue
What makes this different from a Zapier-style flow?
The "Alert Deduper" step is not a one-off model call. It is a Taskade AI agent that knows your services, alert names and what counts as the same incident, remembers the alerts it has already filed and which issue they became, so every run builds on the last one instead of starting from an empty prompt.
A stateless "ask the model" step forgets everything the moment it returns. An agent keeps its knowledge and its memory between runs, carries its own tools, and can be handed work by other automations.
Who is this automation for?
Built for on-call and platform teams wiring their own monitoring in. An incoming alert is unpacked, dropped unless it is critical, checked against open issues, and filed only if it is genuinely new.
How do you set it up?
- Open the "Automations" tab in your workspace.
- Click ➕ Add automation, then start from scratch.
- Add the "Webhook Received" trigger.
- Add the action "Get JSON Field" from Utilities.
- Add a Filter step: Filter — continue only when the alert severity is critical.
- Add the action "Search Issues" from Jira.
- Add the action "Ask Agent" from Taskade AI. Point it at an agent called "Alert Deduper".
- Add a Filter step: Filter — continue only when no open issue already covers this incident.
- Add the action "Create Issue" from Jira.
- Enable the toggle in the top-right corner to activate the automation.
Prefer to describe it instead? Click Build this flow with AI above and Taskade wires the trigger, the steps, and the agent for you.