Customer discovery interviews are gold but most product teams capture 20% of the value. This template structures the full pipeline: question library, interview scheduling, transcript ingestion, theme synthesis, weekly product team digest.
What's Included
- Question Library: Interview question templates for jobs-to-be-done / churn / activation / new feature validation
- Interview Scheduler: Built-in scheduling + recording (Zoom / Riverside)
- Transcript Synthesis: AI extracts themes + quotes + JTBD signals from each transcript
- Cross-Interview Patterns: Surfaces themes that appear across 3+ interviews
- Product Digest: Weekly summary to product team with quote evidence
How To Use
- Clone this template
- Customize the question library for your product
- Schedule interviews; transcripts auto-ingest
- Weekly digest lands in product team Slack on Fridays
▲ ■ ● Memory · Intelligence · Execution.