People raise serious concerns only if it feels safe and something happens. This provides a confidential route with restricted access and a tracked outcome.
What's Included
- A public report form that needs no sign-in, so a report carries no account identity.
- Access tightly restricted to named handlers only.
- Every case tracked to an outcome with the reasoning recorded.
- An assistant that assists the handler without exposing identity.
How To Use
- Keep the report form open with no sign-in, and say so clearly on the form.
- Restrict access tightly. Confidentiality is the whole basis of the route.
- Acknowledge quickly. Silence is why people go elsewhere.
- Record the outcome and reasoning, including where nothing was substantiated.
Escalate serious matters through the risk register, and record actions in the corrective action tracker.