For a shop owner or clinic manager who wants to know what customers really think, this customer feedback portal replaces guesswork with a steady stream of honest input. Customers submit ratings and comments through a clean form, and each response becomes a record you can sort, score, and follow up on. Built with Taskade Genesis, it turns loose praise and complaints into a backlog of fixes and wins.
What's Included
- Feedback Form: A simple public form customers fill out in seconds — rating, comment, and contact.
- Connected Projects: Each response links to the customer who sent it, so feedback ties back to a real relationship.
- Theme Tags: Group comments by topic — pricing, wait times, product, staff — to see what keeps coming up.
- AI Agent: Ask "what are people complaining about most this month?" or "who left a five-star review I should thank?" and get a clear summary.
- Automation: New submissions get logged, low scores flag for follow-up, and weekly themes roll up on their own.
How To Use
- Clone this app into your Taskade workspace.
- Share the public form link on receipts, emails, or your website.
- Add a trigger so a low rating creates a follow-up task right away.
- Review themes in the right view — Board for triage, Table for trends.
- Close the loop with unhappy customers fast and turn happy ones into repeat business.
Pair this with the Customer Support Ticket CRM or explore more in the Community Gallery.