What does this WhatsApp Business automation do?
A newly paid Shopify order sends an approved WhatsApp template with the next-step details.
What can you do with it?
- Send from a paid order event
- Use consistent order messaging
- Keep the customer informed on mobile
The Steps
This automation runs in 2 steps:
- When Shopify — New Paid Order
- Then WhatsApp Business — Send Template Message
Who is this automation for?
Built for commerce teams communicating after purchase. A newly paid Shopify order sends an approved WhatsApp template with the next-step details.
How do you set it up?
- Open the "Automations" tab in your workspace.
- Click ➕ Add automation, then start from scratch.
- Add the trigger "New Paid Order" from Shopify.
- Add the action "Send Template Message" from WhatsApp Business.
- Connect your WhatsApp Business account when prompted, then enable the toggle in the top-right corner.
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