What does this automation do?
A message that asks something you have answered before comes back as a Gmail draft, written in your voice and waiting for a human to send.
What can you do with it?
- Get a first draft written the moment the question arrives
- Keep the wording specific to that message, not a canned macro
- Leave the send decision with a person, and track the ones still waiting
The Steps
This automation runs in 4 steps:
- When Gmail — New Email
- Then Taskade AI — Ask an agent ("Reply Writer")
- Then Gmail — Create Draft Email
- Then Taskade — Add Task
What makes this different from a Zapier-style flow?
The "Reply Writer" step is not a one-off model call. It is a Taskade AI agent that knows your product, your tone of voice and your standard answers, remembers which drafts were sent unedited and which were rewritten, so every run builds on the last one instead of starting from an empty prompt.
A stateless "ask the model" step forgets everything the moment it returns. An agent keeps its knowledge and its memory between runs, carries its own tools, and can be handed work by other automations.
Who is this automation for?
Built for support and success teams answering the same questions daily. A message that asks something you have answered before comes back as a Gmail draft, written in your voice and waiting for a human to send.
How do you set it up?
- Open the "Automations" tab in your workspace.
- Click ➕ Add automation, then start from scratch.
- Add the trigger "New Email" from Gmail.
- Add the action "Ask an agent" from Taskade AI. Point it at an agent called "Reply Writer".
- Add the action "Create Draft Email" from Gmail.
- Add the action "Add Task" from Taskade.
- Enable the toggle in the top-right corner to activate the automation.
Prefer to describe it instead? Click Build this flow with AI above and Taskade wires the trigger, the steps, and the agent for you.