What Can You Do With This Automation?
Let a reasoning agent run your inbox instead of brittle filters and keyword rules:
Smart classification: The agent reads each message and understands intent, so it sorts by meaning rather than rigid keyword matches.
Next-step decisions: It decides whether to reply, escalate, archive, or create a task, using context and memory of past threads.
Drafted responses: For replies, it writes an on-brand draft you can approve in seconds instead of starting from a blank message.
Connected execution: With 100+ integrations, it can log follow-ups, notify a teammate, or update a project automatically.
Use Cases For Inbox Triage and Draft
Triage a shared support inbox by routing each message and drafting first responses for agents to approve.
Sort sales inquiries, qualify them, and draft tailored replies for the rep to send.
Handle a founder's inbox by separating urgent asks from noise and pre-writing answers.
Convert actionable emails into tasks while drafting a holding reply to the sender.
How To Use This Automation
Go to the "Automations" tab in your workspace.
Click ➕Add automation ➡ choose a template or start from scratch.
Click "➕Add Trigger" and define the conditions.
Click "➕Add Action" and define the conditions.
Enable the toggle in the top-right corner to activate the automation.