A crew that hears about a job at the morning briefing has already lost the afternoon it could have started it. This automation puts the dispatch in their hands the moment it is assigned, complete enough that nobody has to call the office for the address.
What's Included
- Instant notification: the assigned crew is alerted the moment the job moves to dispatched.
- Complete brief: site, access notes, priority, and parts requirement travel with the alert.
- Acceptance: the crew acknowledges in one tap, and an unacknowledged job escalates to the dispatcher.
- Site history: previous visits and open faults attached so the crew arrives informed.
- Live board: every dispatched job visible in board view by crew.
How To Use
- Clone a live kit and load your crews.
- Decide what a complete dispatch brief must contain.
- Set the acknowledgement window and the escalation owner.
- Test with one sample job.
- Start jobs the day they are assigned.
Pair with Dispatch Technician To New Job and the field service automations, or explore live systems in the Community Gallery.
