What does this Jotform automation do?
A named agent reads each submission and emails the on-call owner only when the request is urgent.
What can you do with it?
- Get urgent requests in front of a person fast
- Leave routine requests in the queue
- Keep the reason in the email
The Steps
This automation runs in 4 steps:
- When Jotform: New Submission
- Then Taskade AI: Ask an agent ("Urgency Check")
- Then Filter: continue only when the request is urgent
- Then Taskade: Send an email
What makes this different from a Zapier-style flow?
The "Urgency Check" step is not a one-off model call. It is a Taskade AI agent that knows your service levels and what counts as urgent, remembers which requests needed a fast answer, so every run builds on the last one instead of starting from an empty prompt.
A stateless "ask the model" step forgets everything the moment it returns. An agent keeps its knowledge and its memory between runs, carries its own tools, and can be handed work by your other automations.
Who is this automation for?
Built for service teams with response targets. A named agent reads each submission and emails the on-call owner only when the request is urgent.
How do you set it up?
- Open the "Automations" tab in your workspace.
- Click ➕ Add automation, then start from scratch.
- Add the trigger "New Submission" from Jotform.
- Add the action "Ask an agent" from Taskade AI. Point it at an agent called "Urgency Check".
- Add a Filter step: Filter: continue only when the request is urgent.
- Add the action "Send an email" from Taskade.
- Connect your Jotform account when prompted, then enable the toggle in the top-right corner.
Prefer to describe it instead? Click Build this flow with AI above and Taskade wires the trigger, the steps, and the agent for you.