A missed appointment costs the visit, the fuel, and the slot you could have sold twice. This automation confirms the window in the channel customers actually read, and turns a no into a rebooking instead of a wasted morning.
What's Included
- Booked confirmation: the window, the technician name, and what to prepare sent the moment the job is scheduled.
- Day-before reminder: a second message on a set schedule with a one-tap confirm or reschedule.
- Reschedule capture: a declined slot reopens on the calendar and offers the next available window automatically.
- Arrival notice: an on-the-way message when the technician marks the previous job complete.
- Exception owner: unconfirmed jobs surface to the dispatcher before the truck leaves the yard.
How To Use
- Clone the Appointment Booking System and add your service windows.
- Write the three messages once.
- Set the reminder timing in triggers.
- Route declines back onto the open calendar.
- Arrive at doors that are expecting you.
Pair with the booking automations for the calendar side and Dispatch Technician To New Job for the assignment side.
