🎓 Discussion Forum Question Router with AI

Sort incoming course questions by topic and route them to the right instructor or helper. Keep discussion forums responsive and nothing unanswered.

UNIT · TASKADE.FLOW3 STEPS

How this flow runs

When

When a project is created

Taskade

Then 1

Agent

Community Manager

Ask an agent · Taskade AI

Knows
your community rules and FAQs
Remembers
who has asked what before

Then 2

Add Task

Taskade

This agent carries its knowledge and memory between runs, and can call your other automations as its own tools. How custom agents work

Build this flow with AI

Opens the builder with these steps already described. Free to start, no card.

Made for course teams managing busy discussion forums where questions pile up fast. This automation reads each new post, sorts it by topic, and routes it to the right instructor or teaching assistant.

What's Included

  • Topic detection: An AI agent tags each question by subject and urgency.
  • Smart routing: Send posts to the instructor or helper who handles that area.
  • Suggested replies: Draft a first-pass answer for the team to review.
  • Unanswered watch: Flag questions that have gone too long without a reply.

How To Use

  1. Connect your forum or community as the question source.
  2. Map topics to the right team members in Taskade.
  3. Let the AI agent classify and route incoming posts.
  4. Review drafted replies and respond.

Pair it with a Student Intake Form Handler and browse AI agents to keep your learning community responsive.