An intelligent feedback collection workspace for product and customer success teams gathering, analyzing, and acting on user feedback automatically in Taskade.
What's Included
- Feedback Intake Form: Structured form that captures product feedback, bug reports, and feature requests with source tagging
- Sentiment Analysis Agent: AI agent reads each submission, scores sentiment (positive/neutral/negative), and categorizes by theme
- Auto-Response Automation: When feedback is categorized, an automation trigger sends an acknowledgment and routes the item to the right team channel
- Trend Dashboard: Weekly rollup of feedback themes and sentiment scores in a Table view so product teams see patterns at a glance
- Escalation Path: Negative feedback above a severity threshold triggers an immediate notification to the team lead
How To Use
- Clone this agent into your Taskade workspace
- Embed the feedback form or share the link with your user base
- Train the Sentiment Agent on your product taxonomy and feedback categories
- Set up automation triggers for routing and acknowledgment workflows
- Review the weekly trend dashboard to surface product improvements
Close the feedback loop faster — the Sentiment Agent categorizes and routes every submission so nothing sits unread. Explore more customer service tools in the Community Gallery.