What does this automation do?
Every order takes the path its value deserves — the big ones get an agent-written brief and a channel ping, the rest are filed as a task and left alone.
What can you do with it?
- Give a large order human attention without watching every small one
- Keep the routing rule in the flow instead of in one person’s habit
- Spend the agent step only on the orders that justify it
The Steps
This automation runs in 2 steps:
- When Shopify — New Order
- Then Branch — High-value order: Ask an agent, Send Channel Message, Add Task · Everything else: Add Task
What makes this different from a Zapier-style flow?
The "Order Desk" step is not a one-off model call. It is a Taskade AI agent that knows your catalog, margins and fulfillment rules, remembers what each customer ordered before, so every run builds on the last one instead of starting from an empty prompt.
A stateless "ask the model" step forgets everything the moment it returns. An agent keeps its knowledge and its memory between runs, carries its own tools, and can be handed work by other automations.
Who is this automation for?
Built for ecommerce and fulfillment teams handling a wide spread of order sizes. Every order takes the path its value deserves — the big ones get an agent-written brief and a channel ping, the rest are filed as a task and left alone.
How do you set it up?
- Open the "Automations" tab in your workspace.
- Click ➕ Add automation, then start from scratch.
- Add the trigger "New Order" from Shopify.
- Add a Branch step: Branch — High-value order: Ask an agent, Send Channel Message, Add Task · Everything else: Add Task.
- Enable the toggle in the top-right corner to activate the automation.
Prefer to describe it instead? Click Build this flow with AI above and Taskade wires the trigger, the steps, and the agent for you.