Build a living knowledge base and let an AI agent answer routine customer questions in your brand voice, freeing your team for the hard cases.
What's Included
- FAQ library: Organized questions and answers grouped by topic.
- AI support agent: Answers from your knowledge base with persistent memory.
- Draft generator: Turns resolved tickets into new FAQ entries.
- Tone guide: A space to define the voice and style of every reply.
How To Use
- Add your most common questions and answers to the FAQ library.
- Set the tone guide so the AI agent sounds like your brand.
- Ask the agent test questions and refine its answers.
- Convert recurring tickets into fresh FAQ entries as they appear.
Embed the agent on your site to deflect routine tickets, or explore more AI agents and AI templates for support.