Build a complete FAQ portal by copying this prompt into Taskade Genesis. This prompt generates a self-service support app with AI-powered search and automatic answer suggestions.
The Prompt
Build a self-service FAQ portal with a searchable knowledge base, category navigation, and question submission form. Include fields for question, answer, category, tags, last updated date, and helpfulness rating. Add an AI agent that matches user queries to existing FAQ entries, suggests related articles, and drafts new FAQ entries from frequently asked support questions. Set up automations that notify the content team when a question receives low helpfulness ratings, publish new FAQ entries after approval, and send weekly reports on the most-searched topics with no matching answers.
What You Get
- Projects: FAQ database with categories and tags, unanswered question queue, content calendar
- AI Agent: Search matcher that finds relevant answers and drafts new entries
- Automations: Low-rating alerts, publish workflows, gap analysis reports
- Views: List view for FAQs, Board view for content pipeline, Table view for analytics
Customize Further
- Upload existing documentation as agent knowledge for better matching
- Add multi-language support with translated FAQ entries
- Connect to your support desk for seamless ticket deflection
- Enable public embedding so customers access FAQs from your website
Browse support tools in the Community Gallery.