The best time to ask for a testimonial is right after something went well, which is exactly when nobody remembers to ask. This spots the moment and handles the consent.
What's Included
- Asking at the right moment triggered by a good outcome.
- Written consent recorded with what may be used and where.
- A library of approved quotes ready to use.
- An assistant that drafts a case study from the record.
How To Use
- Ask straight after a good outcome, not during a quarterly campaign.
- Record consent explicitly, including whether a name may be used.
- Never publish a customer's name without written permission on file.
- Re-confirm consent periodically. People and companies change.
Trigger it from good scores in customer feedback, and use it in marketing prompts.