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AI PromptsCategoriesRetail

💬 Collect Customer Feedback Where It Happens

Run the shop from one place, including the second and third one. These prompts build the working parts of a retail business: stock that is right across every location, purchase orders that arrive before you run out, gift cards and loyalty, staff rotas, and the numbers you should see every morning.
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Collect Customer Feedback Where It Happens

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I only hear from unhappy customers when they are very unhappy. Build me a feedback app. Give me a very short feedback form, one score question and one optional comment, that a customer can complete on a link or a scannable code at the till. Record the location, the date and time, and the shift. Show results by location, by day of week and by hour rather than as one company score, with the trend over time. Anything below a threshold I set is routed immediately to the location manager as something to act on, with a place to record what was done. Add an AI agent that reads the free-text comments and groups them into recurring themes such as queue length, stock availability, staff helpfulness or pricing, so I can see what is actually being said rather than reading every comment. Automate two things: an immediate alert on poor feedback, and a scheduled weekly summary with the themes to me and each manager. Two logins: a manager who sees and responds to their own location feedback, and an owner who sees all of it.

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01 / Spark - intelligence awakens

Collect Customer Feedback Where It Happens

Ask a one-question survey at point of sale, route poor scores for immediate action, and group comments into themes.

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// the spark catches · intelligence awakens · the answer unfolds

Feedback gathered weeks later is a memory. This asks a short question straight away, routes anything poor to a person, and shows the pattern by location.

What's Included

  • A very short question because long surveys are not answered.
  • Results by location and day rather than one company score.
  • Poor feedback routed immediately to someone who can act.
  • An assistant that groups comments into themes.

How To Use

  1. Ask one question, maybe two. Every extra one halves your response rate.
  2. Route poor scores to a person within the hour, not to a monthly report.
  3. Read the comments, not just the score. The theme is in the words.
  4. Close the loop with anyone who left contact details.

Combine it with customer support prompts, and compare locations in store performance.

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