🔎 Get to the Real Cause of a Problem

We fix the same problems over and over because we never find the real cause. Build me a root cause app. Each investigation records the problem as observed, when and where it occurred, its impact, and the immediate containment taken. Then structure the investigation itself, capturing possible causes with the evidence for and against each rather than jumping to the first plausible one, and keep asking why until the cause is something that could actually be changed. Record the conclusion, the actions arising with owners and dates, and, importantly, a verification date at which we check whether the problem has actually stopped recurring. Link investigations to the incidents, failures or complaints that triggered them. Add an AI agent that reviews a draft investigation and challenges it, pointing out where a stated cause is really a restatement of the symptom, where evidence is missing, and where an action addresses the symptom rather than the cause. Automate two things: a reminder at the verification date to check recurrence, and an alert when a problem recurs after an investigation was closed, since that means the cause was wrong. Two logins: an investigator, and an operations owner who approves conclusions.