Help your support or IT team handle requests in one organized queue. This tool captures tickets, routes them to the right person, and tracks each through to resolution. Describe how you handle requests and Taskade Genesis builds the live app.
What's Included
- Intake form: Capture issue, priority, and requester details cleanly.
- Assignment rules: Route tickets by topic or team automatically.
- Status board: Move tickets through open, in-progress, and resolved.
- Queue view: See workload and aging tickets per agent.
How To Use
- Describe your request types and routing rules.
- Let the AI build the intake form, board, and queue.
- Share the link so staff submit and agents pick up tickets.
- Connect email and chat via integrations to create tickets automatically.
Add an AI agent that drafts first replies and tags tickets, or browse internal tools.