What Can You Do With This Automation?
Maintenance Request Triage keeps property management organized:
One intake form: Tenants describe the issue and attach photos.
AI urgency sorting: An agent flags emergencies versus routine fixes.
Vendor dispatch: Auto-draft the work order and notify the right contractor.
Status tracking: Follow each request from reported to resolved.
Use Cases For Maintenance Request Triage
Triage repairs across a portfolio of units from one board.
Escalate water or safety issues instantly.
Keep tenants updated without manual replies.
Build a repair history for each property.
How To Use This Automation
Go to the "Automations" tab in your workspace.
Click ➕Add automation ➡ choose a template or start from scratch.
Click "➕Add Trigger" for a new request.
Click "➕Add Action" to triage, dispatch, and track.
Enable the toggle in the top-right corner to activate the automation.