Social Listening to Engagement Agentic Workflow with AI

Chain agents that monitor mentions and conversations, classify sentiment and intent, draft on-brand replies, and queue them for approval so your team engages faster.

UNIT · TASKADE.FLOW3 STEPS

How this flow runs

When

Every day

Schedule

Then 1

Agent

Social Editor

Ask an agent · Taskade AI

Knows
your brand voice guide
Remembers
which posts landed

Then 2

Add Task

Taskade

This agent carries its knowledge and memory between runs, and can call your other automations as its own tools. How custom agents work

Build this flow with AI

Opens the builder with these steps already described. Free to start, no card.

Turn social chatter into timely engagement with agents that listen, understand, and draft. A listener agent collects mentions, an intent agent sorts them by sentiment and urgency, and a reply agent drafts on-brand responses for quick approval.

What's Included

  • Listener agent: Pulls mentions and conversations through Taskade integrations.
  • Intent classifier: Sorts each item by sentiment, urgency, and topic.
  • Reply drafter: Writes on-brand responses using your voice guidelines in memory.
  • Approval queue: Holds drafts for a human to approve or edit before sending.

How To Use

  1. Clone the workflow and connect your social channels.
  2. Add your brand voice and reply rules to the agent memory.
  3. Let the agents collect, sort, and draft as new mentions arrive.
  4. Approve or refine drafts from a single shared board.

Pair it with showcase ideas on /apps or extend the chain with more flows at agentic workflows automations.

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