A dropshipping operations workspace for solo merchants running 3-7 stores. Routes orders to suppliers (AliExpress, Spocket, CJ Dropshipping), tracks profit per order, handles customer service via AI agent.
What's Included
- Product Catalog: Master product list with supplier cost, list price, calculated margin
- Supplier Routing: New order → automation routes to correct supplier portal with tracking
- Profit Tracker: Per-order P&L with ad spend allocation
- Customer Service Agent: Drafts answers to "where's my order" with tracking lookup
- Refund / Dispute Workflow: Auto-categorize disputes and prepare evidence for chargeback responses
- Ad-Spend ROI: Per-product ROAS tracked against supplier cost and shipping time
Why This Template Wins
- Order routing happens in seconds. When a customer pays, the order routes to the right supplier portal with all shipping info pre-filled — no manual copy-paste.
- Real margin visibility per order. Most dropshipping tools show revenue. This shows: revenue minus supplier cost minus shipping minus ad spend = real profit per order.
- Customer service that scales. "Where is my order" is 60% of dropshipping support volume. The agent answers it in seconds with the tracking number.
How To Use
- Clone the template
- Import your product catalog with supplier cost basis
- Configure supplier API connections (AliExpress, Spocket, CJ)
- Train the CS agent on your refund and return policies
- Connect your Facebook Ads / TikTok Ads account for ROAS tracking
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