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📣 Publish a Public Status and Changelog

Turn the app you built for yourself into something other people pay to use. These prompts add the parts that make a tool into a product: customer sign-in, plans and trials, limits that mean something, a billing lifecycle that handles the awkward cases, and an admin view so you can see who is actually using it. The unglamorous half nobody enjoys assembling.
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Publish a Public Status and Changelog

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My customers have no idea how much I ship, and when something breaks they all email me at once. Build me a changelog and status app. Keep changelog entries with a date, a title, a category such as new, improved or fixed, a short description written for customers, and optionally which plans or features it affects. Publish them on a public page. Separately keep incidents with a status of Investigating, Identified, Monitoring or Resolved, a plain description of what customers are experiencing, and an update history with timestamps. Add an AI agent that takes my rough technical note about a change and drafts the customer-facing entry in plain language describing what they can now do, and that drafts incident updates that are honest without being alarming. Automate two things: notify only the customers actually affected by a change or incident, and a scheduled monthly digest of everything shipped. Two logins: an owner who writes and publishes, and a public view that needs no account at all.

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STATUS · LIVE
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01 / Spark - intelligence awakens

Publish a Public Status and Changelog

Publish a customer-facing changelog and incident status page, notifying only affected customers, drafted in plain language.

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// the spark catches · intelligence awakens · the answer unfolds

Customers cannot see the work you do unless you show them. A changelog turns invisible effort into visible progress, and a status note turns an incident into competence.

What's Included

  • A public changelog written for customers rather than for you.
  • A status note during incidents which prevents most of the tickets.
  • Notifications to affected customers not to everybody.
  • An assistant that drafts entries in customer language.

How To Use

  1. Write in terms of what the customer can now do, not what you changed.
  2. Post during an incident, even before you have the answer. Silence is worse.
  3. Notify only the customers a change actually affects.
  4. Keep it regular. An abandoned changelog says more than none.

Close the loop from the feature board, and reduce load on the support desk.

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