Most dashboards show everything measurable and change no decisions. This holds a small number of measures with a target, an owner, and a trend.
What's Included
- A small number of measures each with a target and an owner.
- Trend rather than snapshot because direction is what matters.
- An owner on every measure so a red one has a name beside it.
- An assistant that explains what moved and why.
How To Use
- Keep it under ten measures. More and nobody reads any of them.
- Put an owner on every measure. Ownerless numbers change nothing.
- Show trend and target together. A number alone means nothing.
- Retire measures nobody acts on rather than adding more.
Feed it from your operational records, and escalate through the executive summary.