The people doing the work know what is wrong with it, and nobody asks. This captures suggestions, tracks what was tried, and records the result so ideas keep coming.
What's Included
- Ideas captured from anyone with almost no friction.
- A decision on every idea including a clear no with a reason.
- The measured result of what was tried.
- An assistant that groups suggestions into themes.
How To Use
- Make submitting take a minute. Anything more and nobody bothers.
- Respond to every idea, including a clear no. Silence stops the flow.
- Measure what you tried. An unmeasured change teaches nothing.
- Publish what worked and credit the person. That is what sustains it.
Prioritise using bottleneck analysis, and update the process library.