Most feedback forms end in a spreadsheet nobody opens. This live Taskade Genesis app reads each response as it lands, works out what it is — a bug, a billing question, a feature request, a compliment worth quoting — and sends it to the person who can do something about it, with the sentiment already scored and the theme already tagged.
What's Included
- Adaptive Form: Questions that branch based on what the respondent has already told you
- Auto-Triage: Each response classified by topic and urgency the moment it submits
- Owner Routing: Bugs to engineering, billing to finance, praise to the marketing wall
- Theme Rollup: Recurring complaints surface as a pattern instead of twenty separate rows
- Response Log: Every submission stored with its classification, so the trail survives the week
How To Use It
- Clone the live app above and adjust the questions to your product or service.
- Name the categories you want responses sorted into and who owns each one.
- Add an AI agent to summarize sentiment and pull the sharpest quotes.
- Wire an automation that opens a task for the owner on arrival.
- Share the link and let the routing run itself.
Pair it with the client intake form at the start of the relationship, and a customer service workspace for everything that follows. More live examples sit in the Community Gallery.