This automation helps brand and community managers protect their reputation by catching every new review the moment it posts and routing it to the right person.
What's Included
- Review monitoring trigger: New reviews from your connected platforms flow into one Taskade inbox automatically.
- Sentiment routing agent: AI scores each review and sends low ratings to support while flagging glowing ones for marketing.
- Response draft assist: An agent drafts an on-brand reply you can approve and send in seconds.
- Testimonial library: Five-star quotes are saved to a reusable collection for landing pages and social.
How To Use
- Connect review and social platforms through Taskade's 100+ integrations.
- Set the rating threshold that triggers urgent routing.
- Let new reviews auto-sort by sentiment as they arrive.
- Approve AI-drafted responses and pull saved quotes into campaigns.
Pair this with a customer testimonial portal or set up ongoing monitoring agents to keep your reputation watch always-on.