Customers trust businesses that answer in their language. This multilingual support agent replies in the customer's language from your own help content, so a small business serves a global audience without a multilingual team.
What's Included
- Customer's language: replies where they are.
- Grounded answers: from your real content.
- Consistent quality: the same answer, any language.
- Escalation: flags what needs a human.
How To Use
- Clone the agent and add your help content.
- Embed it where customers reach you.
- Let it answer in their language.
- Step in only when it flags you.
See support builds in the Community Gallery or open the customer-service generator.