Create a branded customer portal from a single prompt with Taskade Genesis. Describe your support workflow, customer segments, and self-service needs — the AI builds a complete portal with ticket tracking, knowledge base, and automated responses.
What Is an AI Customer Portal?
An AI customer portal is a self-service interface where customers can submit tickets, browse documentation, track orders, and interact with AI-powered support agents. Built through conversation, the portal connects to your workspace data and automations.
Why Build a Customer Portal with AI?
- 24/7 AI Support: Custom agents answer common questions instantly
- Self-Service: Customers find answers without waiting for human agents
- Ticket Tracking: Automated workflow from submission to resolution
- Knowledge Base: AI-powered search across your documentation
- Branded Experience: Custom domains and password protection via Genesis settings
How To Build Your Portal
- Describe your product, support workflow, and customer needs
- Review the generated portal structure with ticket forms and knowledge sections
- Train AI agents on your documentation
- Deploy with SSO via built-in OIDC authentication
- Connect Slack, Discord, or email for escalation workflows
Explore customer portal examples in the Community Gallery.