Stand up a customer support help desk by describing your workflow to Taskade Genesis. Support teams and small businesses get a live ticketing app where requests are captured, prioritized, and answered with help from an embedded AI agent.
What's Included
- Ticket intake form: A public form that captures issues and feeds them into a tracked queue.
- AI support agent: A custom agent drafts replies and suggests resolutions from your knowledge base.
- Routing automations: Automation triggers assign tickets by priority, topic, or team.
- Status views: Track open, in-progress, and resolved tickets in Board, Table, or another project view.
How To Use
- Describe your support categories, teams, and priority rules.
- Review the generated intake form and ticket queue.
- Connect email or chat tools via 100+ integrations.
- Share the support link with customers.
Browse support tools in the Community Gallery or build more with AI agents.