"I want an agent that helps with support" is a wish. "I want an agent that reads every new ticket, tags it, drafts a reply in our voice, and escalates anything mentioning a refund" is a colleague. These prompts do the translation, and what comes out is a deployable AI agent carrying built-in tools including web search, file analysis, persistent memory, and custom slash commands.
What's Included
- Role: the one job it owns, written so a stranger could grade the work.
- Tools: which of the built-in tools it may reach for, and when.
- Memory: what it should remember between runs, and what it should forget.
- Escalation: the cases where it stops and hands the work to a person.
How To Use
- Describe the job in the language you would use with a new hire.
- Run the prompt to get a role, tool list, memory rule, and escalation rule.
- Create the agent and give it a week of real work.
- Tighten the instruction where the answers drifted.
See the tool surface in agent tools, the setup path in custom agents, and how several agents divide work in multi-agents.