A claim is when a client finds out what you are worth. This keeps every claim moving, with the client updated without ringing and nothing sitting waiting on someone who forgot.
What's Included
- Every claim logged at first notification with what happened and when.
- Clear stages from notified to settled or declined.
- Client updates sent automatically which removes most of the calls.
- An assistant that flags a claim sitting too long.
How To Use
- Log the claim at the first call, before you do anything else.
- Update the client at each stage. Silence during a claim is what loses clients.
- Chase the carrier on a schedule rather than when the client rings.
- Record the outcome. Claims history changes the next renewal conversation.
Link it to the policy register, and reflect it in the renewal engine.
