Help store owners revive customers who drifted away by spotting dormant buyers and reaching them with a relevant reason to return. This automation finds lapsed shoppers and runs a thoughtful re-engagement sequence.
What's Included
- Dormant detection: The workflow identifies customers who haven't ordered within your chosen window.
- Personalized offer: An AI agent crafts a message referencing what each customer previously bought.
- Sequenced reminders: A short follow-up series nudges without overwhelming the inbox.
- Win-back report: Track which offers and timing bring the most customers back.
How To Use
- Connect your store so customer purchase history flows in.
- Set the inactivity window that marks a customer as dormant.
- Tell the AI agent your offer rules and message tone.
- Activate the campaign and watch dormant buyers re-engage.
Combine it with abandoned cart recovery and a marketing agent to keep your customer base active and loyal.