What does this Brevo automation do?
A canceled Stripe subscription moves the contact from your customer list to a win-back list in Brevo.
What can you do with it?
- Stop customer email after a cancel
- Start the win-back series on time
- Keep both lists accurate
The Steps
This automation runs in 3 steps:
- When Stripe: Canceled Subscription
- Then Brevo: Remove Contact from List
- Then Brevo: Add Contact to List
Who is this automation for?
Built for subscription teams that run win-back email. A canceled Stripe subscription moves the contact from your customer list to a win-back list in Brevo.
How do you set it up?
- Open the "Automations" tab in your workspace.
- Click ➕ Add automation, then start from scratch.
- Add the trigger "Canceled Subscription" from Stripe.
- Add the action "Remove Contact from List" from Brevo.
- Add the action "Add Contact to List" from Brevo.
- Connect your Brevo account when prompted, then enable the toggle in the top-right corner.
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