Support QA Scorecard

Customer Support QA Scorecard with Coaching Notes. Score tickets on a weighted rubric, show each agent their own reviews, and get coaching notes and a monthly team trend written for you. Free to clone.

Clone it to your Taskade workspace in one click, then customize projects, agents, and automations to match your workflow.

This app ships with 2 projects & knowledge bases, 1 AI agent, and 4 automations & workflows — ready to run or customize after you clone.

Team Taskade published this dashboards app in the Taskade Community Gallery.