download dots

🔧 Track Repairs and Customer Items

Run the shop from one place, including the second and third one. These prompts build the working parts of a retail business: stock that is right across every location, purchase orders that arrive before you run out, gift cards and loyalty, staff rotas, and the numbers you should see every morning.
  • Tested prompts
  • Edit for your use case
  • Works across models
  • Save in Taskade
Track Repairs and Customer Items

Copy

We take in items for repair and lose track of them. Build me a repair tracking app. Book an item in with the customer, contact details, the item, its condition with photographs taken at the counter, the reported fault, an agreed estimate limit and a promised date, and generate a ticket number and a receipt for the customer. Track stages of Received, Assessed, Awaiting Parts, Awaiting Approval, In Progress, Ready and Collected, with the date of each change and who moved it. If the assessed cost exceeds the agreed limit, hold it at Awaiting Approval until the customer confirms on a link. Add an AI agent that reviews open jobs and flags anything sitting at one stage longer than normal, anything past its promised date, and items ready but uncollected. Automate three things: notify the customer at each stage change, chase approval after two days, and a scheduled weekly list of uncollected items. Two logins: a technician who books in and updates jobs, and an owner who sees all jobs and turnaround times. It should work on a phone at the counter.

STATUS · LIVE
v1

01 / Spark - intelligence awakens

Track Repairs and Customer Items

Book customer items in with photos and a ticket, track repair stages, and update customers automatically.

// the spark catches · intelligence awakens · the answer unfolds

Holding a customer's property is a promise. This books it in with a ticket, tracks the stage, and tells them without them having to ring.

What's Included

  • A ticket per item with photographs taken at booking in.
  • Clear stages from received through to collected.
  • Automatic customer updates which removes most of the phone calls.
  • An assistant that flags anything sitting too long at a stage.

How To Use

  1. Photograph the item at booking in. It settles condition disputes.
  2. Update the customer at each stage. It is cheaper than answering calls.
  3. Quote before you work when the cost passes a threshold.
  4. Chase uncollected items on a schedule rather than storing them forever.

Price the work with quote prompts, and order parts with purchase order automation.