Holding a customer's property is a promise. This books it in with a ticket, tracks the stage, and tells them without them having to ring.
What's Included
- A ticket per item with photographs taken at booking in.
- Clear stages from received through to collected.
- Automatic customer updates which removes most of the phone calls.
- An assistant that flags anything sitting too long at a stage.
How To Use
- Photograph the item at booking in. It settles condition disputes.
- Update the customer at each stage. It is cheaper than answering calls.
- Quote before you work when the cost passes a threshold.
- Chase uncollected items on a schedule rather than storing them forever.
Price the work with quote prompts, and order parts with purchase order automation.