Click and collect fails when the shop promises stock it does not have or forgets to say it is ready. This checks stock at the location and drives the pick.
What's Included
- Stock checked at the collecting shop before the order is accepted.
- A pick list for staff with a clear order status.
- Ready and collected notifications sent automatically.
- An assistant that flags orders nobody has picked.
How To Use
- Check stock at the collecting location, never against a pooled figure.
- Only send the ready message when it is actually on the shelf.
- Set a holding period and tell the customer what it is.
- Return uncollected stock to the shelf on a schedule.
Depend on accurate multi-store inventory, and handle the storefront with ecommerce prompts.