Paste a pile of customer feedback — reviews, survey replies, ticket notes — and get the top themes, sentiment, and product signals ranked by volume and urgency in minutes. Quick wins flagged separately from deep fixes, so the team knows what to tackle first.
The Customer Health Dashboard is a live Taskade Genesis app you can try right on this page. Explore a real working insights tracker with themes already organized, then click "Use this app" to clone and own a copy in about ten seconds. That is the try-then-clone moat: a working analytical system, not a static chart.
This is the full Workspace DNA loop applied to listening. Memory holds every piece of feedback so the agent builds on past analyses and spots trends across time, not just in a single batch. Intelligence (15+ frontier models from OpenAI, Anthropic, Google, and open-weight providers) clusters feedback into recurring themes, scores sentiment by topic, surfaces the quotes that best illustrate each pattern, and flags velocity — is this complaint growing or shrinking? Execution turns each theme into an owned task assigned to the right team.
The insights app ships with the Relationship field linking each theme to the tickets and feedback items that produced it — so every finding traces back to real evidence. Explore the output across every layout:
- Table view — full theme list with sentiment score, volume, and example quotes
- Mind Map view — see how themes connect and cluster visually
- Board view — track each theme from "identified" through "actioned" to "resolved"
- Plus List, Calendar, Gantt, and Org Chart across all 7 project views
The AI agents inside the app carry 33 built-in tools — persistent memory, web search, file analysis, custom slash commands, and multi-agent collaboration. The Feedback Agent re-clusters new feedback as it arrives, so the theme list is always current without a manual re-run.
Automations pipe fresh data in. Connect to Taskade automations so survey responses and review platform updates flow in automatically. With 100+ bidirectional integrations, Typeform, Google Forms, and app stores pull feedback in while Slack and Jira push new theme-based tasks to the right team.
Have a spreadsheet of reviews already? Use the convert vertical to import it. Pair this with support reply prompts so themes turn into better responses, or see how feedback drives a full FAQ in Build a Self-Service FAQ From Your Tickets. Browse live feedback trackers in the Community Gallery.
Common questions
How many pieces of feedback does it need to find meaningful themes?
As few as twenty to thirty unique responses produce useful clusters. With larger datasets — hundreds or thousands of entries — the agent identifies sub-themes and tracks sentiment drift over time. There is no upper limit on input size.
Does the agent separate internal team feedback from customer feedback?
Yes. Describe your sources — "these are NPS survey responses, these are Slack team retro notes" — and the agent segments analyses by source so you can compare internal and external perspectives separately or together.
Can I schedule a recurring analysis without re-running the prompt?
Yes. Set a Taskade automation to trigger the Feedback Agent on a schedule — weekly, monthly, or after each survey batch closes — and it deposits the latest analysis into the same dashboard automatically.
