What Can You Do With This Automation?
Instantly track and discover discussions related to your brand or products.
Receive real-time alerts for keywords or phrases to stay ahead of trends.
Monitor competitor activity and gain insights into their strategies.
Identify and engage with potential customers directly within online forums.
Gather valuable feedback and sentiment analysis on your offerings.
Use Cases For Real-Time Forum Monitoring Automation
Real-Time Forum Monitoring Automation can be leveraged by brands to enhance customer engagement and reputation management. Marketing teams can use it to track the effectiveness of campaigns and to capture leads. Product development teams might find it useful for gathering user feedback and ideas. Public relations teams can monitor mentions that may affect brand image, while competitive analysis teams can gain insights into industry trends.
How To Use This Automation
Go to the “Automations” tab in your workspace.
Click ➕Add automation ➡ choose a template or start from scratch.
Click “➕Add Trigger” and define the conditions.
Click “➕Add Action” and define the conditions.
Enable the toggle in the top-right corner to activate the automation.