Knowledge Base Trainer

🧠 Knowledge Base Trainer with AI

Q: What Can You Do With This Automation?

Self-improving AI knowledge: Learning Extraction: Pull insights from tickets. Documentation Sync: Keep agent updated. Expert Capture: Learn from team responses. Quality Validation: Verify before adding. Knowledge Graph: Build connected understanding.

Automatically expand AI agent knowledge by extracting learnings from resolved tickets, documentation, and team expertise.

✨ Agentic AI workflows

🤖 100% fully customizable

✅ Download & edit on-the-go

🚀 Automate, publish, & share everywhere

What Can You Do With This Automation?

Self-improving AI knowledge:

Learning Extraction: Pull insights from tickets.
Documentation Sync: Keep agent updated.
Expert Capture: Learn from team responses.
Quality Validation: Verify before adding.
Knowledge Graph: Build connected understanding.

Automation Flow

Trigger: Task Completed (support ticket resolved)

Actions:

Extract key learnings from resolution
Validate with existing knowledge
Add to agent knowledge base
Update related topics
Log learning for review

How To Use This Automation

Go to the "Automations" tab in your workspace.
Configure knowledge extraction rules
Set validation thresholds
Enable the toggle to activate