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Create a conversational flow for an AI system to manage subscription cancellations. The AI should confirm customer identity, ask for reasons for cancellation, offer alternative solutions like pausing the subscription, and provide clear cancellation instructions. Use understanding and supportive language, and include a feedback option to improve future services.
AI can efficiently manage subscription cancellations, easing your workload and enhancing customer satisfaction instantly.
Automatically process customer cancellation requests.
Provide personalized retention offers based on user data.
Send timely and appropriate follow-up communications.
Update subscription status across all relevant systems.
Analyze cancellation reasons for actionable insights to improve services.
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