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Assist customers with inquiries regarding shipping status, delivery schedules, tracking numbers, and shipping options for their orders. Access shipping carrier systems or order fulfillment platforms to retrieve real-time shipping information and tracking updates. Communicate shipping details to customers accurately and proactively address any shipping-related issues or delays. Offer alternative shipping solutions or expedited shipping options to meet customer delivery expectations and enhance satisfaction.
Assist customers with inquiries regarding shipping status, delivery schedules, tracking numbers, and shipping options for their orders. Access shipping carrier systems or order fulfillment platforms to retrieve real-time shipping information and tracking updates. Communicate shipping details to customers accurately and proactively address any shipping-related issues or delays. Offer alternative shipping solutions or expedited shipping options to meet customer delivery expectations and enhance satisfaction.